Bundle Benefits
Pricing Rules
Upgrade Paths
Customer Eligibility
Special Cases
100

TV Platinum qualifies for the same bundle benefits as these tiers.

What are other TV Select tiers?

100

If customers downgrade below TV Select variants, they move to this type of price.

What is standard price?

100

Customers can upgrade their apps with this feature at any time.

What is Seamless Entertainment?

100

These customers can upgrade to TV Platinum: existing Video customers and customers on this package.

What is TV Select Plus?

100

This type of customer may add TV Platinum if they have residential TV Select.

What is a bulk Internet customer?

200

This device is free for the initial promotional period with qualifying TV Platinum bundles.

What is Xumo?

200

This is the promotional rate for customers upgrading from Mi Plan Latino or lower.

What is $145?

200

Existing customers on this package with Entertainment View and Sports View can sidegrade to TV Platinum.

What is TV Select Plus?

200

Customers upgrading from this package or lower qualify for the $145 promotional rate.

What is Mi Plan Latino?

200

 One exception to standard pricing rules is this type of offer.

What is a Customer Loyalty offer?

300

This DVR-related benefit is free for Gig bundles with TV Platinum.

What is cDVR?

300

This is the standard rate for customers upgrading from non-SPP4 TV Select packages after migrating.

What is $165?

300

Existing customers in this broad service category can upgrade to TV Platinum.

What are existing Video customers?

300

These customers cannot upgrade to the TV Platinum package.

What are bulk video customers?

300

Another exception to standard pricing rules is this type of offer.

What is a CSL offer?

400

A customer on a non-SPP4 TV Select package wants TV Platinum. They must migrate to this platform and typically pay this standard rate.

What is SPP4 and $165?

400

Customers upgrading from SPP4 TV Select Traditional add this amount.

What is $40?

400

Customers upgrading from non-SPP4 TV Select packages must first do this.

What is migrate to SPP4?

400

Bulk Internet customers with residential TV Select or this package can add TV Platinum.

What is TV Select Signature?

400

 Bulk Internet customers with residential TV Select or TV Select Signature can do this with TV Platinum.

What is add the TV Platinum package?

500

Customers with this package receive the same bundle perks as TV Select tiers, including free Xumo and free cDVR on Gig bundles.

What is TV Platinum?

500

Customers upgrading from SPP4 TV Select Signature add this amount.

What is $45?

500

Unless otherwise noted, customers upgrading from non-SPP4 TV Select packages are not eligible for this.

What is promotional pricing?

500

These two add-ons make TV Select Plus customers eligible to sidegrade to TV Platinum.

What are Entertainment View and Sports View?

500

This customer group is specifically excluded from upgrading, even though some other bulk customers may add the package.

What are bulk video customers?

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