PIP
What does IME stand for?
Independent Medical Examination
This is the term for when a MRR has to go out for a secondary re-inspection
Supplement / Supplemental Inspection
this term is used when an unk vehicle is involved in an accident
What is a 'phantom'
what do we call the claim item that indicates theres an open injury claim for a possible settlement?
bi feature
this form records a vehicles mileage at the time of ownership transfer
what is an odometer disclosure?
What is MDP used for?
Pay and Process Bills / Pre-Certs
What is the term for obtaining a fair agreement with a body shop?
Agreed Price / Meaningful Agreed Price
What is the name of the claim that is open for UM when there is OHHI involved
This term refers to the maximum amount an insurance policy will pay for injuries sustained by a third party.
What is the bodily injury liability limit?
this document is requested from law enforcement to confirm accident details and involved parties
what is a police report?
What does CPT stand for
Current Procedural Terminology
What policies are offered for SL products?
MC/BT/RV
this happens when the insured has a pa policy with 2 or more cars + the option is chosen on the policy
what is stacking of limits
This process involves confirming whether a policyholder’s insurance is active and applicable to a specific claim.
What is coverage verification?
this notarized document allows the insurer to sign vehicle paperwork for the customer
what is a power of attorney?
How many days do you have to make a determination on a pre-certification?
3 Business Days
What is another term for painting in repairs?
Refinish
This exposure is triggered when the at fault party has a basic policy
What is UIM
These two key factors are often assessed to determine the settlement amount for a bodily injury claim.
What are medical treatments and tort option?
this process helps identify another insurer who may be responsible for the loss
what is carrier discovery?
What is the difference between OHHI and co-prime?
OHHI is when you are referred back to your own household insurance, co-prime is when there are multiple eligible insurances within one household for use
What is the current NJ state PD limit minimums as of January 2026?
$25K PD
This exposure is triggered when the at fault party has a saip/dollar a day policy
What is UM
This exclusion may prevent coverage if the policyholder was engaged in illegal activity at the time of the incident.
What is the criminal act exclusion?
these 2 abbreviations ors/prs are often used for letter requests
what are owner retains salvage & progressive retains salvage?