This team provides emergency food bags to both Adele Hall and CMK Emergency Departments
Who is CFCC?
This is the total number of facility dogs working at Children's Mercy locations
What is 7?
This role can aid in carrying out sacred practices or rituals, such as baptism or meditation.
Who is a Chaplain?
This is an incident management system that is used to manage threats, planned events, or emergency incidents.
What is HICS? (Hospital Incident Command System)
This CMK Leader attended a German University during her first year of college
Who is Michelle Camerer

This team uses play, prep and developmentally appropriate communication to reduce fear and increase coping during medical experiences.
Who is Child Life?
This is Children's Mercy's first facility dog who started working in 2015
Who is Hunter?
This role has the unique opportunity to share insights from a lived experience of being a parent of a medically complex child.
Who is Patient and Family Engagement Specialist?
This symbol is used for patients who need or use sensory strategies.
What is PAUSE?

This CMPFS Leader is trilingual with the ability to speak Punjabi, Hindi and English
Who is Nena Quinn?
This team hosts a virtual game of Kahoot every Wednesday for inpatients at Adele Hall and Kansas.
Hospital Based School Teachers
This program is made up of volunteers who bring their trained therapy dogs to the hospital once a week for furry visits at the bedside.
What is Pet Pals?





This role partners with LEP families to help them navigate their healthcare experience.
Who is Bi-Lingual Patient Guide?
This abbreviation represents the program that helps build a diverse workforce through the inclusion of former patients and others with disabilities and employment and volunteer opportunities
What is Project RISE? (Reaching for Independent Successful Employment)
As a kid, this Care Management Leader loved to eat any kind of noodles, macaroni and cheese, his mom's butter noodles, etc. He loved them so much that his dad nicknamed him "Noodle" and still calls him that today.
Who is Jonathan Casey?
This team provides assessment, safety planning, referrals, and care coordination services for patients in acute mental health crisis.
Best known for it's coffee and wide variety of donuts, this company's charitable program "Dogs of Joy" provides funding to support Benny and his handler Martha in their role at CMK.
What is Dunkin'?
This role is responsible for resolving patient and family concerns and grievances, according to CMS and The Joint Commission standards
Who is a Patient Advocate?
This federal agency inspects, certifies and enforces compliance in quality and safety standards for healthcare providers participating in Medicare and Medicaid.
What is CMS? (Centers for Medicare & Medicaid Services)
This CMPFS Leader wrote a Children's Book, but her real "claim to fame" is being a Prom Queen.
Who is Brittany Toney?
This is the team that manages the Press Ganey data collected through patient/family surveys.
Who is Patient Experience Team?
This is the name of Hunter's bride when he got married in 2017.
Who is Hope? 
This role is a first impression for most families and guests entering our facilities at AH and CMK.
Who is a Guest Services Specialist?
This team uses arts-based methods and techniques to support the individual needs of the patient and family. "Meow"
Who is the CAT Team (Creative Arts Therapy)
This MD worked in a French bakery for 3 years after college
Who is Joel Koenig?