Category 1
Category 2
Category 3
Category 4
Category 5
100

This action allows you to fix incorrect phone or address information.

What is edit after selecting a contact?

100

This is where you go to complete or update a task.

What is the Workplan?

100

This tab provides an overview, status, and health metrics of a claim.

What is the Summary tab?

100

This section manages individuals involved in a claim.

What are Parties Involved?

100

This tool allows access to claim history and prior claim data.

What is ISO reporting?

200

This tab is used to enter general loss information.

What is the General tab under Loss Details?

200

This action allows you to document progress inside an activity.

What is edit add notes?

200

These represent specific damages or events within a claim.

What are Loss Items (Incidents)?

200

This is the first screen you land on in Guidewire where you see activities and alerts.

What is the Desktop (Landing Page)?

200

This page shows all payment activity tied to a claim.

What are Transactions?

300

This function allows you to locate a claim using minimal information quickly.

What is Simple Search?

300

This type of activity is created manually outside system generated activities. 

What is an Ad Hoc / Manual Activity?

300

These questions only appear for water, freeze or fire claims. 

What are Cause of Loss questions?

300

This tool tracks tasks for handling a claim.

What is the Workplan?

300

This section displays tasks assigned to you to complete in your claims

What are Activities?

400

This represents a coverage within a claim.

 What is an Exposure?

400

These two numbers must be dialed first before iniating a call. 

What is 9,1?

M
e
n
u