Parts 1
Repair Procedures
CDR
Brain Teasers
Parts 2
100

The outer appearance part that fits over the face bar and is made of flexible, semi rigid or rigid plastic. 

What is BUMPER COVER

100

Once the coils on the Condenser have been damaged from an impact. Do you repair or replace?

They cannot be straightened out and require REPLACEMENT.

100

When do you take your lunch 

Before the 5th hour of your work day! 

100

Has many teeth but cannot bite

What is a comb
100

A rubber tube that fits around an opening to prevent moisture from entering the trunk compartment.

What is WEATHERSTRIP

200

A foam or plastic part located between the face bar and cover to absorb impacts and support the cover, on most models.

What is ENERGY ABSORBER

200

Is a technique used to integrate newly painted areas with the existing, unpainted area on the vehicle. 

What is BLENDING
200

CDR is allowed to approve AM structural parts

FALSE

200

Has hands but cannot clap

What is a clock

200

Part of the A/C system constructed of fins and one continuous aluminum tube. Vehicles equipped with AC will have this located in front of the radiator.

What is AIR CONDITIONING CONDENSER

300

The main part of the bumper that provides strength and is hidden behind the cover, on most models.

What is IMPACT BAR, will take REINFORCEMENT or FACE BAR

300

what is the clear coat calculation for a 2 stage paint for the first panel and for each additional. 

Adding 40% of the refinish book time to the first major panel and 20% of refinish time to each additional. 

300

How to know when a customer is tax exempt

ICE VO - Lessee Profile - under Company - Tax Exempt Box is checked mark 

300

Begins with a T, finishes with a T, and has T in it?

What is a teapot?

300

The process of restoring refrigerant to the AC system

What is EVACUATE & RECHARGE

400

A slotted plastic appearance part, which allows air flow to cool the radiator. There may be more than one on some models

What is a GRILLE

400

When assessing repair time, examine these 3 items...

what is the size, severity, and contour lines

400

What is (R) and (L) 

How RIGHT and LEFT are distinguished on an estimate.

400

I am always in front of you but can’t be seen.

What is the future

400

A metal or plastic part that may be one piece or consist of several panels. It provides an attachment point for the radiator and air conditioning condenser. It is connected to the front edge of both aprons.

What is RADIATOR SUPPORT

500

Part of the engine cooling system constructed of two tanks attached to a core. The core consists of multiple tubes used as coolant passages

What is RADIATOR

500

Structural parts are made with this type of material

What is HIGH STRENGTH and ULTRA HIGH STRENGTH STEEL

500

CDR can approve to repair a structural part that is kinked

FALSE
500

The more you take, the more you leave behind

What are footsteps?

500

A sheet metal part welded to the upper edge of the apron for additional strength.

What is UPPER RAIL

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