Brands
This brand serves high-end business travelers.
What is National?
Name one vehicle brand offered.
Kia or Honda
Minimum rental age?
23 years old
Which protection package includes tires, theft and roadside assistance?
APP/NPP/EPP Full Protection
Who should customers call first after an accident?
The police.
Customers of this brand should spend no more than 15 minutes at the counter.
What is Alamo?
Which SIPP code belongs to the Kia Soluto?
CCAR
Maximum rental age before a medical certificate is required?
75 years old (76–78 require a medical certificate)
Daily rate for Full Protection?
$45/day.
After contacting the police, who should they call?
Enterprise branch or the Contact Center.
This loyalty program belongs to Enterprise customers.
What is Enterprise Plus?
How many passengers can a Carnival carry?
9–11 passengers
Can a customer rent with a learner's permit?
No
Daily rate for Roadside Assistance?
$5/day
What roadside assistance service is available 24/7?
REACT
Name all three rental brands.
$400
How many luggage pieces fit in a Kia Sportage?
4 bags
Name all acceptable payment methods.(CARDS)
Visa, Mastercard, Discover and American Express.
What is the daily charge for Tire & Windshield Protection?
$6/day.
If the rental breaks down, what should customers do first?
Move to a safe location out of traffic.
Which brand promises High Speed Service with the lowest mileage vehicles?
National.
Name two Compact SUVs in the fleet.
Honda CRV and Kia Sportage.
True or False:
A customer may use someone else's credit card if they have permission.
False
If a customer declines all protection, what is the approximate deductible range?
$2,500–$4,500 USD
A 77-year-old customer wants to rent a Kia Sportage. They only have a photocopy of their driver's licence and wish to pay using their friend's credit card. List ALL the reasons the rental cannot proceed.