Refer Rules
R_251
CCR RHI 30 plus day arrears detected
Who is the group head of Banking & Financial Services?
Greg Ward
What must a CA do in order to waive an incorrectly generated tier 2 refer reason?
Apply ECR
Since June 2026, CAs were no longer required to check this system for lease enquiries.
iPortal
R_225
Minimum servicing surplus requirement not met, savings position to be reviewed
Whose team was Neha in before she became team leader?
John
(Starting balance- Closing balance + credits)/ Number of months
What is the shortcut to access items copied to your clipboard?
Windows + V
R_145
Age of file
What dance move did George claim to be a pro at, at the 2025 Christmas party?
The Worm
R_269
Primary and secondary education costs are low
R_235
DTI ratio and Facility LVR exceed acceptable level
What are the 5 red flags to look out for when an R_401 (Refinance without CCR history) triggers on an application?
1. CCR RHI data unavailable for all facilities
2. RHI/FHI rule triggered
3. MRG D
4. Interest rate on new facility higher than exisiting facility being refinanced
5. Interest rate > 10% on home loan facility being refinanced
Name all team leaders in Sydney and Perth (9)
Jeff
Shirley
Liam
Zana
Dave
Ryan
Barry
Kat
Laurie
Sophie