Acronym's
IDRS
what is Integrated Data Retrieval System
Making known to any person, in any manner, a return or return information.
What is Disclosure.
Always remain ______ and ______ throughout all of your communication.
What is professional and courteous.
Time frame for IMF Paper refund return
What is 6 weeks.
Display entity module info for an IMF TIN.
What is CC IMFOLE.
AMS
what is accounts management system.
Inadequate authentication of the identity of a caller could result in an
What is unauthorized disclosure.
The expected wait time of the caller must never be longer than?
What is five to seven minutes.
1040-X processing time frame.
What is up to 16 weeks.
Validate/determine exam selection for credits, dependents, & TINs.
What is CC DDBCK
CIS
what is collection information system.
When an IRS employee unintentionally discloses a return or return information to someone who is not authorized to receive the information
What is inadvertent unauthorized disclosure.
The time frame for a supervisor call back.
What is two business days, or 24-48 hours.
Input refund traces for or request copies of lost or stolen refund checks.
what is CC CHKCL
TIGTA
what is Treasury Inspector General for Tax Administration
When you provide tax information to another employee, be sure the employee has a ______
what is need to know.
Any telephone call not finalized by close of business (COB) may become a
What is a written referral.
IRS automated systems used to track refunds.
What is Where’s My Refund (WMR) on IRS.gov; IRS2GO (English and Spanish) for smart phones; or the Refund Hotline.
Display a payee summary for income documents for a TIN and tax year.
BOD
what is Business Operating Division.
If an IRS employee makes a voluntary, intentional, unauthorized disclosure, the employee may be subject to
what is criminal penalties including a fine, imprisonment, and loss of employment.
Mandatory on tax law/technical inquiries.
What is ITLA.
Time frame for a Direct Deposit refund trace.
What is banks may have 90 days to respond, it may take up to 120 days for resolution.
Request the computation of IMF income tax liability using tax rate schedules.
What is CC TXCMP.