Therapeutic Communication
What is silence?
This communication technique involves giving the client time to think and express their feelings without interrupting
What is giving advice?
This non-therapeutic technique tells the client what they should do instead of helping them make their own decisions.
What is ethics?
This means doing the right thing, even when no one is watching.
What is cultural respect?
This means respecting a patient’s beliefs, values, and traditions.
Who are First Nations, Inuit, and Métis?
These are the three distinct Indigenous groups recognized in Canada.
What is paraphrasing?
This therapeutic technique repeats the main idea of what the client said to show understanding.
What is asking "why" questions?
Asking, "Why didn't you tell the doctor sooner?" is an example of this non-therapeutic question.
What is confidentiality?
Keeping a patient’s personal information private is called this.
What is cultural diversity?
This means recognizing and respecting differences in people's cultures, beliefs, and traditions.
What is cultural humility?
This involves recognizing and respecting the unique history, cultures, and experiences of Indigenous Peoples.
What is clarification?
This technique helps the nurse better understand the client's message by asking, "Can you explain what you mean?"
What is false reassurance (non-therapeutic communication)?
Saying, "Everything will be okay," is an example of this type of communication.
What is informed consent?
Before receiving treatment, a patient must give this after understanding the risks, benefits, and choices.
What are their cultural beliefs, values, or preferences?
Instead of assuming, a nurse should ask patients about these.
What were residential schools?
This system separated many Indigenous children from their families and has had lasting effects on health and well-being.
What are general leads (broad openings)?
Saying, "Tell me more about what's been happening," is an example of this therapeutic communication technique.
What is changing the subject?
This non-therapeutic technique distracts from the client's concerns by talking about something unrelated.
What is justice?
This ethical principle means treating all patients fairly and equally.
What is trust?
This is created when nurses listen, show respect, and provide culturally sensitive care.
What is Indigenous culture?
This includes the languages, ceremonies, traditions, and knowledge passed down through generations.
What is reflection?
Restating the client's feelings, such as saying, "You seem frustrated," is called this.
What is a leading questions?
Asking, "You're feeling much better now, aren't you?" is an example of this type of non-therapeutic question.
What is autonomy?
This ethical principle means respecting a patient’s right to make their own healthcare decisions.
What are assumptions?
Nurses should avoid making these about a patient's culture or beliefs.
What is systemic racism?
This term describes the unfair treatment and barriers Indigenous Peoples may experience within healthcare systems.