This technology enables computers to perform tasks that normally require human intelligence, such as recognizing patterns, understanding language, and making predictions.
Artificial Intelligence (AI)
This is the process of writing and refining instructions so an AI system produces better results.
Prompt Engineering
Before selecting an AI solution, what should an organization identify first?
The business problem or objective
Which ethical principle focuses on ensuring AI systems treat people equitably and avoid discrimination?
Fairness
Learning new skills to perform a different type of job is known as what?
Reskilling
Your music streaming app recommends new songs based on what you've listened to in the past. Which AI capability is being used?
Recommendation System
A student changes the prompt "Explain photosynthesis" to "Explain photosynthesis to a ninth-grade student using simple language and one real-world example." Which two prompt components were improved?
Audience and Context
A retail company wants to answer common customer questions 24 hours a day while allowing employees to focus on more complex issues. Which AI solution is the BEST choice?
AI Chatbot
A school collects student information for an AI tutoring system but does not explain how the information will be used. Which ethical concern is MOST relevant?
Privacy
An employee uses AI to automate repetitive tasks while focusing on creativity, communication, and decision-making. What best describes this relationship?
Human-AI Collaboration
A teacher trains an AI model using thousands of essays that are already labeled as "Pass" or "Needs Improvement." Which type of machine learning is being used?
Supervised Learning
The phrase "Act as an experienced financial advisor" represents which prompt component?
Role
A manufacturing company analyzes years of equipment data to predict when machines are likely to fail before they break down. Which AI capability is being used?
Predictive Analytics
An AI hiring system was trained mostly on data from older employees and performs poorly when evaluating younger applicants. What caused this issue?
Biased (or unrepresentative) training data
A graphic designer learns how to use generative AI tools to become more productive in their current role. Is this an example of upskilling or reskilling?
Upskilling
A hospital uses AI to examine X-rays and detect signs of pneumonia. Which AI capability is being used?
Computer Vision (Visual Perception)
An AI creates a report that is too long and written as paragraphs instead of slides. What should the user add to the prompt?
Constraints and/or Output Format
A company discovers its customer data contains duplicate records, missing values, and inconsistent formatting. What should it do BEFORE training an AI model?
Clean and improve the data
An AI system recommends denying a patient's treatment, and no medical professional reviews the decision before it is made. Which responsible AI principle is missing?
Human Oversight
A company automates data entry with AI but trains employees to analyze reports and make recommendations instead. What does this demonstrate about AI's impact on jobs?
AI transforms jobs and creates new responsibilities rather than simply replacing workers.
A city wants AI to improve traffic flow. Engineers collect years of traffic camera footage but do not label congestion patterns. Instead, they want AI to automatically identify similar traffic conditions and group them together.
What type of machine learning should they use?
What is Unsupervised Learning?
A nonprofit wants AI to write a volunteer recruitment email for high school students. The email should be friendly, under 200 words, and end with a call to action. Name three prompt components that would improve the AI's response.
Any three:
A hospital has identified a scheduling problem, collected reliable data, and selected an AI solution. Before deploying it across the entire hospital, what should leadership do next?
Conduct a pilot test (or small-scale implementation)
An AI system accurately detects pneumonia in adults but frequently misses the disease in children because most of its training images came from adults. What should developers do FIRST to improve the system?
Use more representative training data that includes children
A company plans to introduce AI into several departments. Employees are concerned about how their jobs will change. What is the MOST responsible action the company should take?
Provide training and help employees develop the skills needed to work alongside AI.