On an average workday, Customer Service receives approximately this many calls.
What are 515 calls?
Clallam PUD serves approximately this many square miles.
What is 2,000 square miles?
This person may climb poles, operate a bucket truck and respond during storms or outages to repair the electric system.
Who is a lineman?
This technology is commonly called a “smart meter.”
What is Advanced Metering Infrastructure, or AMI?
This federal agency supplies power to Clallam PUD.
What is BPA, the Bonneville Power Administration?
This PUD fund provides short-term emergency assistance to help prevent a customer’s disconnection.
What is PowerPledge?
Clallam PUD operates this many electric substations.
What are 20 substations?
The PUD generally works through its vegetation-management system on this many-year cycle.
What is five years?
Clallam PUD received this level of RP3 designation in 2026.
What is Diamond?
This abbreviation refers to the employees who answer customer calls and help manage customer accounts.
What is CSR, Customer Service Representative?
The most recent Customer Service Representative posting received this many applications.
What are 141 applications?
The PUD maintains this many miles of water mains.
What are 146 miles?
Videos, employee passports, emails and T-shirts were used to celebrate this week.
What is Public Power Week?
During the Island View Stage 4 Water Alert, customers were required to eliminate this type of water use.
What is outdoor water use?
These two employees each have served the PUD for 32 years.
Who are Scott Napiontek and Derek Thompson?
The average customer call lasts approximately this many minutes.
What is 4.14 minutes?
The PUD maintains this many miles of overhead distribution lines.
What are 718 miles?
This specialized crew carries a 125-gallon water sled while mowing during wildfire season.
What is the right-of-way maintenance crew?
These elected officials approve policy, budgets and help guide the PUD’s long-term direction.
Who are the PUD commissioners?
This Washington law requires utilities to offer assistance to qualifying low-income and vulnerable customers.
What is CETA, the Clean Energy Transformation Act?
This term means the percentage of a household’s income spent on home energy costs.
What is energy burden?
At 1,151 miles, this part of the electric system is longer than the PUD’s overhead distribution and transmission lines combined.
What is underground distribution?
This staff member made an appearance in the 2026 PUD calendar with the tag line "Persistence Pays Off for a Lifetime of Bull."
Who is Mike Hill?
The Gunstone Transmission Rebuild and Burnt Mountain Pole Replacement fall under this project category.
What is Pole Management?
Employees collected 253 of these in 2025 and 286 in 2026.
What are tuna cans?