In order to get a Honkai Star Rail towel, what credit package(s) can be purchased?
$55 ONLY
What information do YOU fill out on a prize disclaimer?
Prize Name
Date and Time
Customer Card #
Name at least TWO profile cards that can be used for online games.
(Multiple Options) E-Amusement/Aime or Nimo/Pump It Up/Bandai or BanaPass
What kind of plush can be considered damaged to a customer, but can be replaced with one in the same crane without putting it in the back?
A prize with NO TAG
What are the 5 S's? (Again)
Safety/Smile/Sincerity/Speed/Save
Where else could someone locate their card # if they lost their card and do NOT have the app?
Their receipt
What is the name of the app you use in order to change the name/price on an e-tag?
Pricer app
What are the sub-categories of chibi cranes?
Lotta Wins & Deluxe Wins
As staff, what should you do in an event of a code GREEN?
Make sure that everyone is off the game floor; safely escort everyone and exit after them
What is the order of buttons you press in order to turn off a swiper from the counter?
Functions > Machines > Reason
What's the difference between a LVL 2 and a LVL 3 swipe?
LVL 2: Lead + Supervisor
LVL 3: Manager+
A customer comes up to you telling you a bunch of their games didn't work and they need their money back. What is the first thing you do?
Offer to check the games out and see if you need a mechanic to them / CREDIT refund if need be
What is the name of the crane error where the coil is stuck in the claw?
E1
What are ALL 5 benefits that a club card offers?
1. Extra bonus credits
2. $1 off bowling shoes
3. Points/coupons on the app
4. Saving your info (phone #/name) in case the card gets lost
5. 30min extra of time play (90min total)
What redemption category does a TANK BALL SHOOTER belong to?
Boys
Name every kind of game that is included in Timeplay.
Racing, shooting, PCB, rhythm, and air hockey
What MUST you do when you are putting a new product into a UFO?
What is the name of the promotion that does NOT require a credit package to get?
Hololive Super EXPO (HL KY Retail 2025xRound1)
1. Comps (Adding tix onto a card)
2. Borrows (Moving tix onto one card)
3. High End/Prize Disclaimers
4. Redeem Machine Full Sets
There's a maximum ticket payout of 15,000 on Down The Clown (throwing game). You notice a chair in front of it, and a bunch of random balls from other games. You:
Power cycle the game and clear the tickets, as they were not won legitimately
What are ALL the Gemini MINI errors?
Prize Error
Tilt Error
Top Error