Core
What amount does each MSR, Mentor, QS and Trainer have monthly for their MSG budget?
$50
What system do you access to determine the loan status?
Empower
What are funds sent by Navy Federal from an escrow account to pay a member's taxes?
Disbursement
What is one snack that Chris W. loves to eat during the team meetings? It is also one of his favorite healthy snacks.
Pretzels
What is the main phone number to NFCU?
888-842-6328
A member's card declined while attempting to make a purchase for 7,412.62. What is the daily POS limit for debit card transactions?
$4,000
A member is interested in purchasing a home but does not have a subject property address or ratified sales contract. What mortgage loan type is this?
Preapproval
What information is required from a third party to request a payoff Non Member Docup link?
Full loan number and At least one borrowers full name
What team member or team members 3D prints art as their hobby?
Michael S. and Michael H.
When did the first NFCU building open for GPO's campus?
2003
A Blue fingerprint graphic is used to signal what type of transaction throughout the manual?
High Risk Transaction
A member calls who is requesting to apply for a HomeBuyers Choice loan, but he isn't sure what type of property he'll be purchasing. What property type is NOT eligible for this type of loan?
2 unit or Duplex
What task would you submit if a member's payment posted incorrectly to their mortgage or funds that were intended for AP were applied to the mortgage instead?
Reversal task
What is the name of the awards that recognizes each team member at the end of the month for their high-quality member service?
Mission Leaders
What is the annual event that NFCU allows team members to bring up to a certain limit of their family/friends?
Big Day Out
What type of checking's account can a member be eligible to receive ATM fee rebates?
Free Easy Checking
A member calls to refinance his VA loan currently held with another lender, he currently has a lien on his property. He can apply for which loan if the 2nd lien holder agrees to subordinate to the 1st lien holder?
VA IRRRL
A member recently changed insurance companies what documents will need to be submitted by the member?
Mortgage Clause and Declaration Page
How many team members where previously re-hired at Navy Federal or hired from another department?
3 total
Keyla, Maria, Paris
Who founded Navy Federal?
7 civil coworkers or 7 Navy dept workers
Members under the age of what must have at least 1 adult joint owner? How old must a minor be to enroll in digital banking?
18 and 14
What's the max loan amount on an investment property for a HELOC? What is the max LTV?
100k, 70%
What draft option will a member enroll in to pay their mortgage or FEL every other week? A full additional payment is collected each year that is applied towards principal. This pays off the loan ahead of the scheduled pay off date.
Budget Easy Pay (BEP)
How long was JB a mentor prior to becoming a supervisor?
1yr and 5 months
How many NFCU branches are there worldwide?
386 branches worldwide