Freight Flow
Must be provided for the driver to pick up the freight.
What is the Bill of Lading?
Where a correction is submitted
What is Edge Corrections?
If an invoice is over 180 days and paid and closed over 30 days, we submit the dispute through
What is a DRP?
You use what to apply filters
What is Grid Settings?
You go here to access the previous Tariffs
What is the Tariff Archive?
Where the invoice is originally entered in
What is the origin Service Center/uploaded to the Pune Team?
When there are a minimum of 6 invoices requesting the same correction
What is a Mass Correction?
When submitting a WNI, who does it go to for review?
Who is the Inspector's Supervisor?
Where to find a BOL and DR
What is documents?
When the time required to complete pickup and/or delivery takes longer than the standard free time, extra charges will apply.
What is detention with power?
After a Rate Quote request is completed, we should offer...
What is a pickup request?
Needed to update billing terms.
What is a Letter of Authorization (Authority) (LOA) or Corrected Bill of Lading (CBOL)?
When a Dispute # is generated, where do you put this number?
What is Reference Numbers?
When there is a red flag in tracking, this is known as
What is an Exception?
Shipments consisting of handling unit(s) with a length of at least 8 feet but less than 11 feet will be subject to what kind of fee?
What is Excessive Length Shipments?
The four shifts within our service centers
What is Inbound, Outbound, Pick up/Delivery, and Freight Assembly Center (FAC)?
If the invoice is paid and closed, and the debtor needs to be changed
What is a debtor DRP?
How many types of Dimensioners are there?
**Double the points if you can tell me the names of the types.
When you work on a PRO, add your information here about what you did. Other XPO employees can see this, which prevents additional phone calls and duplication of effort.
What is notes?
Tariff CNWY 199 is for what type of charges
Accessorial Rate and Charges
What Team handles freight that's going out to our FAC’s to be sorted and shipped to different customers across the country
What is the Outbound team?
You would go here to retrieve purged PROs
What is Archive Viewer?
How often are our scales recalibrated?
What is every 18 hours?
Pre or Post delivery communications that we want on file but do not want the customer to have access to goes to?
What is DRAT
How many free days does XPO give to hold onto the freight before storage charges apply for GCD deliveries?
What is 6 days?