This is where loads go when they are built.
What is the Loadboard or Brokerage Planning?
This is a load that gets the driver back to their home base.
What is a backhaul?
This charge gets added to a load when there's an additional stop.
What is Stop Pay/Stop Charge?
What main website do we use for carrier vetting?
What is Highway?
This is the number of people allowed in an order's Carrier Dispatch screen at a time.
What is One?
From this screen, I can right-click on the Location code to access the Location screen.
This is a load that takes the driver away from their home base.
What is a headhaul?
This is an accessorial or additional charge for when the driver has a long loading or unloading time.
What is Detention?
Observed Equipment, Assessment, and Network Map.
This is the only time you manually change the Brokerage Status field from Carrier Dispatch.
What is updating to Dispatch status?
This is the screen I use to cover and track the load.
What is Carrier Dispatch?
This type of carrier is allowed to pick up and deliver across state lines.
What is an Interstate carrier?
This additional charge occurs when a shipment cannot ship on the scheduled date and time and we have to stop the truck when in route to the shipper.
What is a Truck Ordered Not Used?
This tool allows us to ensure we were provided a cell phone number for the driver that we can use for tracking.
What is EPES Phone Validator?
This is how you are able to quickly customize your loadboard view to show loads picking up today or only show the loads that match your specific lane, customer, or status criteria.
What is Filter?
This is the screen I use to remove a carrier from the load.
What is the Movements screen?
This is the term used when the driver is driving with an empty trailer.
What is Deadhead?
This is a charge added when a 3rd party service unloads the trailer.
What is a Lumper?
What 4 categories do we verify during a call behind?
Does Dispatcher Dawn book loads for you?
Do you have a Driver named Bob, with phone number x, Truck # and Trailer #?
Would you be booking a load from x to y?
What email address do you prefer for tracking updates?
This is where you can find carriers who have a posted truck, lane history, or a truck pinging near our origin or destination across other customers of it's kind.
What is Highway's Lane Intelligence?
This is the screen I can view a shipper or receiver's operating hours in case a driver will be late.
What is the Location Screen?
This type of carrier is only allowed to pick up and deliver within the state they're based.
What is an Intrastate carrier?
This charge applies when the load has been scheduled, the product is not ready, and the driver agrees to stay on the load to pick up the next day.
What is a Layover?
This is how a call behind is completed when the person I'm booking with is the only person listed on the Highway Directory.
What is End the current call, call the green-dotted phone number for that same person, and ask and confirm all 4 categories for the booking verification?
This is who gets credit for the booking - Parade or the person already in the Carrier Dispatch screen?
Who is the person who completes the call behind first?