Know People
Who earned the unofficial title of "Project Historian" for documenting every single plot twist, wall move, and shift during SEP?
Okhravi
How many distinct renovation phases did we successfully conquer during this entire project?
12
The All together space had the most identity crises. What were all the different names it went by during SEP?
Temporary Stock Room
Ramadan Engagement Area
Temporary Repair Room
In which phases did we deal with ambiguity?
All Phases
Out of our entire incredible store transformation, exactly how many rooms remained completely untouched by renovations?
3 (AV Room, Data Room, Server Room)
Which department stepped in as the ultimate Teamwork heroes during Phase 6?
Product Zone Team
On what exact date did our renovation adventure officially launch?
5th November
Up until Phase 8, what single popular question did leadership answer most for team members navigating the changes?
Where is the Download today?
The hero who hosted the first Download about ESP?
Bex
How many times did our project team flex their agility by adjusting the phasing plan as we progressed?
13
WWho bravely volunteered to be the captain steering the ship through the dust and chaos of the Repair Room renovation phase?
Sahel, Nathalie and Tarek
Which phase took the crown for lasting the longest?
Phase 3 (remote backstage)
On what exciting phase did our project officially take on its iconic name: SEP?
Phase 4 moving to 5
How many dedicated hours did Naz and Nadia spend together meticulously planning and polishing our SEP communications?
96 hours
How many meters of red ribbon did we cut to celebrate our grand opening ceremony in true style?
9 meters
Who were our mastermind NSO Project Managers pulling the strings behind the scenes to make sure the store didn't collapse?
Alex Madigan, Jon Bendall and Daan Bos
In which phase did we get creative and temporarily elevate Daily Downloads up to the Balcony?
Phase 1
The boardroom was not a walk-in closet, but people kept treating it like one! Exactly how many official comms did we end up sending just to remind everyone where their personal belongings actually go?
16 times via email
What creative spot officially served as "Leadership HQ" when managers embraced nomadic working in Phase 8?
Peets Cafe
How many brand-new, shiny lockers did we successfully set up for the team?
120
The runner who set a speed record of 2:10 after we categorized runs into express vs. slow, earning a major strategy shoutout.
Nikolay
DAILY DOUBLE!
During the Phase 9, which specific fixture, was the most popular topic, leading to some hilarious conversations during downloads?
Urinal
DAILY DOUBLE!
When did we officially drop our FIRST SEP update during Daily Download to let everyone know what wild ride we were embarking on?
24th October
What was missing from Daily Downloads during SEP that leaders thought they would need?
A screen
What were the top, most popular wishlist items brought up by the team during Store Leader roundtables?
Vending machine
Warm water
Boxes for personal belongings