General
Office Policies
Injection Basics
Coding
Safety
100
We should always greet a patient in this way
What is with a smile?
100
A referral is STAT. What should you do?
What is hand it directly to Karen?
100
This is the first step before preparing any injection
What is verify the medication, dose and expiration date?
100
Code used for the first Annual Wellness Visit
What is G0438?
100
After every procedure, this should happen to the scalpel blade
What is removed from handle using the red blade remover?
200
Our appearance should be this
What is neat and clean?
200
A patient hands you paperwork. What do you do?
What is verify it has the patient's name and date of birth?
200
This should be removed before changing to the administration needle
What is air bubbles?
200
Code used for a high-complexity new patient visit
What is 99205
200
This is where used suture needles should be discarded
What is sharps container?
300
How we should treat our co-workers
What is with respect?
300
These 2 things are needed to be correct on a referral
(besides the doctor and patient's name)
What is diagnosis and contact phone number with name?
300
Syringe size used for most injections
What is 3cc?
300
Medicare add-on code used to report the inherent visit complexity of longitudinal primary care or ongoing management of a serious/complex condition
What is G2211?
300
A patient becomes dizzy while having their blood pressure checked. Staff should never do this.
What is leave the patient unattended?
400
A patient has another person's email listed in their chart. Why is this considered a serious issue?
What is it can result in a data breach?
400
If a superbill is given to check out, but the AWV has not been coded, this needs to happen
What is notify check out that you need to add it?
400
The amount of lidocaine that is used to reconstitute Rocephin 1 gram
What is 2.1 mL?
400
Indicates a significant, separately identifiable evaluation and management (E/M) service performed by the same physician or qualified healthcare professional on the same day as a procedure or other service.
What is modifier 25?
400
This should be performed before administering any medication or vaccine to help prevent serious adverse reactions.
What is verifying the patient's allergies?
500
This should be done when a staff member is not available for work ex: personal appointment or extended phone call
What is clock out?
500
What three things should always be included when scheduling an appointment and what should be verified?
What is visit type, reason for visit and scheduler's initials and verify insurance and PCP?
500
What Kenalog-to-lidocaine ratio is commonly used for joint injections?
What is 2:1?
500
Welcome to Medicare Visit code
What is G0402?
500
A patient begins feeling dizzy immediately after an injection. What do you do?
What is keep the patient seated or lay them down, notify the provider immediately, assess vital signs, and monitor the patient until symptoms resolve or further evaluation is completed.
