Who in Support?
Random fact about me is that I run a Dungeons and Dragons game with my friends every week and we have been playing together for almost 10 years now!
Who is Cody?
The refund limit for interest in a rolling 12 month period for Support Specialists
What is $50?
A planet called 55 Cancri E is about twice the size of earth and about 40 lightyears away. The planet itself is mostly made from what rare earth gem?
What is a Diamond?
How do you identify if a check is a GAP Refund Check that should be deposited to a GL instead of the loan?
KS alert that reads: DEALER GAP REFUND IN PROCESS
How do you find the daily codeword?
The Key button on the MAC homepage
I didn't learn English until kindergarten
Who is Keilah?
What is the difference between a WOL Loan Modification and Workout Signature Loan
One is permanent one is not.
This song by the Beatles is considered the most covered song in music history.
What is "Yesterday"?
When does MACU do good will credit adjustments?
Never! The Fair Credit Reporting Act (FCRA) requires us to furnish complete and accurate credit information. We are unable to delete or amend them as a courtesy.
What is the most popular favorite color?
Blue
I participated in a flash mob for my middle school graduation.
Who is Ricardo?
An alacriti payment was made to the incorrect loan. Adjustment request received to move to another loan on the same account. Can you proceed and why?
Yes, this should not be marked alacriti and can be work as no refund in alacriti needed an moving funds within the same account.
The world’s oldest dog lived to be 29.5 years old! It was an Australian Cattle dog who shares a name with this popular children’s cartoon dog.
Who is Bluey?
Which team correct Duplicate Draft Withdraws regarding ONUS Checks?
Support!
What is Chandler's last name in the sitcom "Friends"?
Bing
I was on live TV once eating Doritos on beat to a song while a famous magician tried to cast a spell
Who is Rue?
What rule are ALPS applications in lending tied to that does not apply to workout loans?
Regulation B
A man once survived for 555 days without this vital organ.
What is a heart?
How many people are on the CLS Support Team as of today?
30
What is the only food that can never go bad?
Honey
I once ate a live goldfish on a dare
Who is Grace?
An insurance claim check is received and made out to MACU and the member for an auto repair. How do you proceed?
Place check on hold in savings account until MACU receives proof of repairs from repair shop
Other than this creature being one of the world’s best secret agents (hey, where’s Perry?) Platypuses don’t sweat water, but rather this liquid known to come from mammals.
What is Milk?
An adjustment request is received for a cash deposit of $700 that was made to an incorrect L02 and should have been deposited to another member's L01. Can we proceed with this adjustment?
Yes, if both members have been notified, even though it involves cash, since it is moving from one loan to another loan, this would be a request that Support handles.
Following the astrological order, what is the third sign of the zodiac?
Gemini