DTCC Processing
Cancel/ Term Job aid
Key and Review
Manual Requirements
Annuity Terminology
100

DTCC stands for

Depository Trust & Clearing Corporation

100

Person(s) or entity named to receive the proceeds from the annuity upon the annuitant's death*  May be one or more than one individual, a Trust, Pension Plan, or Corporation*  Designated by the owner, and can be changed at any time  

Beneficiary

100

What are the first 3 Steps to deciding if application can be worked on Docupace?

*Signed

*Dated

*Indexed

100

To manually key in an application, what confirmation number HAS to be entered?

Vendor Confirmation Number will HAVE to be entered

100

What is Income Rider

Optional benefit that allows the owner to activate a guaranteed income stream for life while retaining access to the accumulated value

200

Producer Signature - The producer can sign before the owner if the signatures are within....

5 business days of each other for ALL forms. 


*This applies to both paper and electronic applications.

200

What to do if a contract will need to be terminated and it is in Unsubmitted Status?

An email will need to be sent to NB Processing with a request to cancel.


200

What is it called if the household contracts exceed over 2 million?

Large Case

200

All requirements must be professional and should not include....

unknown acronyms and/or inappropriate language/tone.

200

What is Non-Qualified:

Only a portion of the accumulated value is taxable, because some of the funds have already been taxed.*Only the interest is taxed

300

How to Identify a DTCC Application was submitted on order entry platform: 

Form Name will be “DTCC Application”


*Paper applications has EBIX Confirmation Number stamp on top right of the first page of the paper app

300

What to do if a Death Benefit Rider form requirement opened up unexpectedly?

Send to Elevated Review to have it satisfied.

300

If the processor reruns rules and the requirement is not cleared, they need to do what?

reach out to ASNB.

300

What must be Clicked, to add the requirement?

Submit

300

What is 1035 Exchange 

A tax free transfer of an existing annuity or life insurance policy. It allows the policy holder to trade in an old policy for a new one without additional taxes.

400

The DTCC App is considered the,...

 source of truth

400

How long cam an application prolong before it is considered abandoned?

6 months

400

If "Failed to Contact Third Party" requirement has opened....

Resubmit to Rules.

400

If there are duplicate open requirements

Satisfy the duplicates. 


* When adding a new manual requirement, multiple copies can generate. If we haven't met the requirements, be sure to leave one open. 

400

What is Roth IRA

A retirement account where the client pays taxes on the money they contribute, however all future withdrawals from the account are tax free (

500

All clients, premium amount, allocations, plan type, cover letters/paperwork must be exactly the same, to determine what?

A Duplicate Contract 

500

What to do if a contract needs to be reopened, 

email NewBusinessProcessing@athene.com

500

If a NB Processor identifies a Compliance Hold on any of the client’s contract(s), the NB Processor will do what, to report that the client has a hold and/or Restriction on file.

Add Request Work Item

500

What to do if a Manual Requirement is not able to be satisfied in Appian?

 Send to Elevated Review to have it satisfied.

500

What is a 403(b) plan 

A tax-advantaged retirement savings plan designed for employees of certain organizations, primarily...

  • Public Schools
  • Non-Profit Organizations (such as charities)
  • Certain religious organization
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