Operations
Product Knowledge
100

By what day should the Medallion access log be scanned in? 

15th

100

What is the minimum daily balance requirement for the Everyday Savings account? 

$300

200

How often do the TCRs need to be emptied? 

Biannual 

200

How many free items do our clients get with our Business Complete Checking account? 

300

300

When can a stop payment be placed and reissued on an official check? 

After 90 days. 

300
On a Traditional IRA when can owners begin taking distributions without IRS penalty?

59 1/2

400

When sending a international wire from a personal account what form must the client sign? 

Dodd frank international disclosure form

400

What are three benefits of opening a Pillar Checking? 

Free non-duplicate Specialty Blue checks or $5.00 off any other check designs 

No fee for electronic or paper statements

No Busey surcharge on out-of-network ATM transactions

25% off annual safe deposit box rent

500
List all 5 forms of acceptable primary ID. 
US DL, State ID, US Passport, Active military ID, and Native American Tribal Identification. 
500

How is the interest compounded and credited on our 13-month CD special? 

Quarterly 

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