Campus Resources
A resident needs help with study skills, time management, or academic success. Where should you refer them?
Student Success Centre
What is the only type of pet permitted in residence?
Fish in an aquarium of 25 liters or less
How far in advance should residents generally be notified about an event?
At least one week in advance
What are the two kinds of DINOs you can submit?
Academic & Peronal
How often must CAs check their emails and teams messages?
at least every 24 hours
Which office offers a safe place for undergraduate and graduate students to discuss student related issues?
Ombuds Office
What is the maximum size of an alcohol container that a resident may possess in residence?
less than 2 liters
After an event, what are two things you need to do?
1) Submit a reimbursement
2) Fill out a reflection
What should never leave residence during an on call shift?
Masters Keys and on-call bag
What volunteer management platform are CAS required to sign up for?
Better Impact
Career Services
A resident hides from a CA who is asking for identification during an incident. Which policy may be violated?
Compliance and Identification
Name 4 ways CAs can advertise events
Posters, social media, Resident Portal, Door knocking
If a student says they forgot their Unicard, what system can they used to verify their identity?
MyUcalgary
A CA is going to be away from residence for four consecutive nights. What are two things they must do before leaving?
Approval from RLC at least one week in advance & ensure their community is covered by a CA
A student is feeling overwhelmed about reaching out to a campus resource. What is one way a CA can help connect them with the support?
Provide a soft referral by emailing the resource and CC'ing the resident to help establish the connection
How far away from a building entrance, exit, or window, must someone be to smoke outside?
at least 7.5 meters
What is the first step you should consider when planning a program for your residents?
Understanding the needs of your community and the goals of your program.
what three pieces of information should be included on a note left beside a confiscated item in an RLC office?
1) Residence Name
2) Unit Number
3) Date
What is the approximate number of hours per week a CA may spend on role responsibilities?
20 hours per week
Name the resource that best matches earn of these resident concerns:
1) Legal issue
2) Academic accommodations
3) Sexual and gender-based violence support
1) Student Legal Assistance
2) Student Accessibility Services
3) SGBC Support Office
A resident records their roommate during an argument and posts the video online without permission. Which residence policy has been violated?
Protection of Privacy
According to the Programming model, what are the 4 Pillars you can choose from when planning an event?
2) Life Skills
3) Residence Community Building
4) YYC & UCalgary Connections
What are the 3 documentation tools you may use while on call and what are each of them used for?
1) Star Rez (On Call Log)
2) Maxient (RCRs & SIs)
3) Archibus (Maintentance Requests)
Name the four stages of the Student Leader Performance Management Process
1) Verbal Coaching Conversation
2) Written Warning
3) Probation
4) Termination of Duties