Scheduling payments
Do you get credit for a restart?
What is yes?
What does PAT stand for?
What is the Payment Assistance Team?
Merchant retained Creditors Relief, what do we do with this account?
What is ask if they will represent the merchant in court, request the DSM letter and continue to call the merchant?
What does MPF mean?
What is Missed Payment Factor?
What is the easiest way to find out if an account needs to be restarted?
What is the payment plan calendar?
If a merchant is asking for a temporary reduction what should you offer?
What is a CP MOD?
How many CP MODs is an account allowed to have, without PAT review?
Do we work directly with Fritzson Law, P.C.?
What is No?
What does LMR mean?
What is Legal Manager Review?
When do you request a Site Survey?
What is at the time of litigation and when the business is closed?
How many lines does a CP MOD have in the ACH Scheduler?
What is 2?
Do you work an account in COL that is in a DRRL/DRI queue?
What is No?
Do we work accounts in Legal - California/Other Litigation?
What is No?
What does FPA mean?
When does a default letter go out?
What is 30+ days no pay?
What is the category(s) for a restart schedule?
What is Single payment and Contract?
How do you send an account to PAT?
What is via email (Collectionspat@kapitus.com) and dispositioning to DRI?
What is No - send it to the Judgement Enforcement queue?
What does DNP mean?
What is Days No Pay?
What did Test Debit change to?
What is Debit Entry Return (DER)?
If you are changing the day of week, what should you do in addition to the ACH scheduler?
What is email TRE?
A merchant asked for a payment reduction, how much should you offer?
What is start at 25% and increase in 5% increments not to exceed 50%?
Merchant says they are going to file BK, are you going to keep working it?
What is yes, until BK information is provided or the account is paid off?
What does ACH mean?
What is Automated Clearing House?
When should litigation be requested?
What is 10 days after the default letter goes out?