Management Functions
Levels & Roles
Planning & Goals
Career Pathways
HR & Operations
100

 The overarching purpose of management in any business is to do this.  

What is achieve the objectives (or goals)?

100

The number of management levels a business needs primarily depends on this factor.

What is the size of the business?

100

Effective managerial planning must start by answering this fundamental question.  

What is "What do we want to do?"

100

This administrative support position is considered a standard office management career.

What is an administrative assistant?

100

Considered the single most important resource to any business.

What are employees?

200

Tyrone evaluates his department's production output by comparing it against target goals. He is performing this function.

What is controlling?

200

A plant manager or a department head serves at this level of management.  

What is middle management? (

200

Company goals should always possess these two key characteristics.  

What are specific and measurable?

200

This management and administration career path focuses entirely on people.  

What is Human Resources Management (HRM)?

200

Middle-level administrators take broad strategic goals and break them down into specific unit goals known as these.

What are tactical plans?

300

This function involves motivating and leading workers so they can accomplish the company's goals.

What is Directing?

300

This specific level of management is responsible for purchasing the proper material resources for workers to use.

What is middle management?

300

Jackson increases his advertising budget in order to raise sales by 15% in eight months. He is engaged in this management function.

What is planning?

300

Brian's job involves orienting new employees and preparing them for their work, placing him in this career field.

What is Human Resources Management?

300

This is considered the very first step of effective managerial planning.  

What is using a systematic approach to establish objectives?

400

Sandy identifies jobs, assigns responsibilities, creates departments, and determines who reports to whom. She is executing this function.

What is organizing?

400

 Sandy, who manages a small business, works in this primary career field.  

What is General Management?

400

Tactical planning is best described as having these two time-and-detail characteristics.

What are short-range and specific?

400

Benefits Administrator, Labor Relations Manager, and Compensation Analyst are positions in this area.

What is Human Resources Management?

400

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500

The three steps to this function are: (1) Review plans, (2) Determine jobs needed, and (3) Group jobs into departments and establish lines of authority.

What is Organizing?

500

Department Manager, Regional Manager, and Small Business Manager all belong to this career area. 

What is General Management?

500

If an initial operational plan fails to deliver the expected results, a company should implement this type of plan.

What is a contingency plan?

500

Process Improvement Specialists and Call Center Supervisors hold positions in this domain.

What is Operations Management?

500

A Process Improvement Specialist works within this branch of management to streamline company workflows.

What is Operations Management?

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