Who must be notified when non-cage personnel enter or leave the Cage, vault, or count room?
Security
What must be counted before opening a cash desk?
All currency and chips
how much does a Slot attendant get in their float?
$1000
4x50s 30x20s 10x10s 20x5s
where can you find the cage manual forms?
in the cupboard above the sup desk!
The procedure or amount for payments given to a player by an attendant for wins.
What is a Hand Pay.
What must all persons do when leaving the Cage, vault, or count room?
Clear Hands
Before opening a cash desk what does a Cage employee have to do first?
F&B revenue, what account does that go into?
Inventory In F&B Revenue
and then ask where they were stationed
This system allows cage staff to continue validating tickets when the SDS application loses communication.
what is OTC? Offline Ticket Cashiering
what is another word for cash voucher?
what is a TITO
At what payout amount must the Cage Supervisor be notified to monitor and clear the transaction?
Anything over 5000
After printing, What should be done if the manual count sheet and system count sheet totals match.
sign them with initials and tag number
what happens when a float is short?
put the reminder in float return short
the power goes out at your desk during a transaction, what do you do?
stop the transaction, put the money back in your drawer, step away from your desk and put your hands up palms up
What is Mutilated
what phone numbers can you reach the cage?
6437 for cage or 6438 for cage supervisor
What else do you need to add to your opener & count paper?
Cover Sheet
what departments all get floats from the cage?
Slots, F&B and Guest Services
what report do you print out for offline tickets?
OTC Report
Does BA stand for Broke AF? nope, it stands for.
what is Bill Acceptor
If a Cage Cashier is processing a transaction of $5,000 or more and no Cage Supervisors are available to oversee it, who should be notified?
CSM (Casino Shift Manager)
If you open with a variance, what should you do?
tell your supervisor, they will do another count to verify.
how many papers does F&B get at the start of their shift and the end of their shift?
at the start they get 2 copies of the float issue and at the end of shift they get one copy of float return and one copy of revenue.
its the end of your shift and the power is still out, how do you close your desk?
count your desk out like always but fill out a manual sheet
Manager On Duty is covid times, what are they called now?
Casino Shift Manager CSM