Pricing
How much are rentals for the following: mat towel, shower towel, mat
$14
What is the Hot 8 Credo
Hottest, Cleanest, Most Connected!
What is the sales expectation for every team8
1 SPS
How would you check someone in to class?
ALWAYS ask for names, NEVER numbers !!!!
What tools do we have to utilize for welcome weekers?
25% off FIRST MONTH, 20% OFF OF 10PKS
What does it mean to revisit roster?
Write down small details of your client [ex. red hair, blue eyes] and REVIST ROSTER to know who you are targeting post class !!!
What is the tally goal and how much did we make this month ?
Tally goal is 90, made 63 !
How do you approach a waitlist situation-- someone who signed up came late to class but during the 5 minute grace period.
notify them of the following: once the class starts, you have to let the waitlist into the class despite the 5 minute grace period
What is the price difference between the monthly unlimited vs. the commit unlimited? [most popular membership]
$33
What does a deep dive entail when looking at a WW?
Class styles taken, rental count, location of classes, instructors WW has taken
How many sales should we make WEEKLY ?
27 SALES
How would you approach a 10packer who is actively coming and has 5/10 classes left on 10pks but comes 10 times a month??
apply the credits from the 10 pk and apply to membership. let them know how constantly they are coming
How much is the price increase that went up for ALL memberships ?
$10 difference
What are the 6 steps to doing a flip ?
1. Bathroom Check: 10 minutes before class
2. Clean Studio: wipe mirrors, use air freshener, reset weights and blocks
3. Locker room check: clean mirrors, clean marble surface, amenities stocked up, dry floors
4. Mats/Laundry
5. Locker room check: clean mirrors, clean marble surface, amenities stocked up, dry floors
6. Replenish cold towels
What was the studio intention for this week?
Get to know your client through open ended questions. Add notes to clients accounts with any fun facts you learned about WWers
What is the difference between commit memberships and monthly memberships?
For commit, you can only suspend account once and if you leave the contract early, you must pay 2 months of the designated membership
For monthly, you can pause as many times as you please and leave the contract early without a termination fee
Name all the steps of the ask Flo chart
1. How's your WW going?
2. What brought you in?
3. How many times are you looking to practice?
4. Recommend membership
5. When would you like to start?
How much did we make in the tally last month vs. this month.
August Tally: 102
September Tally:63