What are the four functions of management?
Planning
Organizing
Leading
Controlling
An encompassing explanation of why the organization exists and where it is trying to go.
Vision
The process of determining the major goals of the organization and the strategies, policies, standards, and resources to achieve those goals.
Strategic Planning
The ability to perform tasks in a specific discipline or department.
Technical Skills
The presentation of a company's facts and figures in a way that is clear and apparent to all stakeholders.
Transparency
A management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives.
Planning
Broad, long-term accomplishments an organization wishes to attain.
Goals
The process of preparing alternative courses of action that may be used if the primary plans don't achieve the organization's objectives.
Contingency Planning
Skills involving communication and motivation enable managers to work with and through people.
Human relations or interpersonal skills
Leadership l style of making managerial decisions without consulting others.
Autocratic Leadership
A management function that involves establishing clear standards to determine whether an organization is progressing toward its goals and objectives, rewarding people for doing a good job and taking corrective action if they are not.
Controlling
Specific, short-term statements detailing how to achieve the organization's goals.
Objectives
Coming up with as many solutions to a problem as possible in a short period of time, without censoring ideas.
Brainstorming
Skills that involve the ability to picture the organization as a whole and the relationships among its various parts (the big picture).
Conceptual Skills
Leadership style of including other managers and employees in decision making.
Participative (democratic) Leadership
A management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve the organization's goals and objectives.
Organizing
A planning tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.
SWOT Analysis
Are good managers also good leaders?
Not necessarily
What does it mean to give workers the education, training, and tools they need to make decisions?
Enabling
Leadership style that involves employees being relatively free to do whatever it takes to accomplish the objectives set by senior management.
Free-Rein Leadership (typically for skilled employees)
Creating a vision for the organization and communicating, guiding, training, coaching, and motivating others to work effectively to achieve the organization's goals and objectives in a timely manner.
Leading
A management function that includes hiring, motivating, and retaining the best people available to accomplish the company's objectives.
Staffing
Qualities that standards must possess to measure performance results.
Specific
Attainable
Measurable
Name the levels of management
Senior Management (C-Suite)
Middle Management (GM-Directors)
Supervisory Management (Department Heads, Supervisors)
Non-supervisory Management (Employees)
Gives employees the authority to make decisions without consulting the manager and the responsibility to respond quickly to customer needs.
Empowerment