FOOD
What is the timeline for ticket times: for the following:
- Appetizer
- Lunch
- Dinner
- Dessert
Appetizer - 10 minutes
Lunch - 20 minutes
Dinner - 30 minutes ( If entree is included )
Dessert - 5 minutes
What is the new Caesar ?
What caesar is not on the menu but you can still purchase ?
** Traditional guest can still order !
When calling out sick what is our policy ?
1. Call the restaurant and connect with the Manager on Duty. If no one is available, leave a voicemail message.
2. Send a message to the entire management team so they're in the loop.
3. Put your shift up in the shift pool.
4. Reach out to the team and see if someone can pick up your shift.
What is Cilantro and Chive's VISION?
Grandma’s Kitchen Table;
- a place to welcome, connect, engage, inspire, and be fulfilled
This greeting is to be said at each table when starting guests?
When was the last time you dined with us?
What are the options for Gluten Free bread?
Who is the Bakery?
Artisan bread, cheese bun,
Totally Gluten Bakery - Located in Lacombe Alberta!
What type of bourbon do we now carry
BEARFACE BEARBON
When taking a skip order and there is a drink? What is the policy?
Write a note on the food bill that there are drinks so we can ensure we pack them and they are taken
When do we update Libro ?
When seating guests, and throughout entire guest experience. Till they walk out the door.
DONT FORGET TO SAY BYE !
How long can a table sit before we greet them?
2 minutes !
OR SOONER !!
Name 10 side options !
mixed greens, crisp vegetables, house slaw, chef's soup, or scholing's house-cut fries, classic caesar salad, tater tots, sweet potato fries, poutine, mac n’ cheese, or a dill pickle poutine.
** Any 10 of the 11 will be a correct answer
What are the two CTELAM We offer - What does CTELAM stand for ?
Caesar that eat like a meal
- Pulled Pork Mac n Cheese
- Bacon Smash Burger
What is the uniform policy for both Server and Culinary teams ?
Server- Black pants or capris, Black closed-toe, non-slip shoes , Service shirt ,Service apron
Culinary - Black closed-toe shoes, Black pants, Culinary shirt, Culinary apron (given at orientation), Hair tied back, Hairnet, Cilantro and Chive or Alberta Brewery hat
How can we increase SPH ( Spend for Head)
- Desserts
- Appetizers
- Another round of drinks
When did Red Deer Open ?
Can the Korean Noodle Bowl be made gluten free?
YES with Honey Balsamic Dressing instead of the Korean BBQ
How?
***must name new supplier
Non Alc Whiskey and Gin
From Rig Hand Distillery
What does SOP stand for ?
Standard Operating Procedures
When greeting guests do we bring them water?
What goes in the water now that its fall?
NO please do not lead with waters.
Comes with cranberries now :)
How may Pennies are on the bar ? Either Lacombe or Red Deer ?
DO YOU THINK WE COULD COUNT THAT HIGH!!!
LA - $21.50-$24.75 on each panel so 6 panels = $187 Approx
Which handhelds can NOT be made Gluten free even when switching out the bread?
Bison and Elk and boar - they have ingredients in the patties that do not make them gluten free.
What comes in our new water?
Do we start with waters on the tables when greeting guests ?
Cranberries - NO We do not lead with waters
If I have a question about benefits - Who do I go to?
KIM!!!
Or Rieley
Scholings potatoes !!!
SIMPLE. EASY. FRESH !
What is IMPORTANT when a guest if leaving and walking our the door
EVERYONE SAYS BYE !!
Walking past the bar- Thanks for coming !
Walking past the lead stand - We hope to see you soon!
LETS LEAVE A LASTING IMPRESSION