HR
The acronym for your best alternative to a negotiated agreement, meaning your walk-away or next-best option.
What is BATNA?
This is the extra inventory you keep “just in case,” for when customers buy more than you expected or a shipment shows up late.
What is safety stock (also called buffer stock)?
These are the two sources of volume.
What are steal and stimulate?
This inventory method assumes the oldest items are sold first, so the newest items stay in ending inventory.
What is FIFO (First-In, First-Out)?
The director of the BYU MBA program and birthday forgetter, this professor faced one of his toughest challenges while "poisoned."
Who is Dan Snow?
The range where both parties’ acceptable outcomes overlap, so a deal is possible.
What is the ZOPA (Zone of Possible Agreement)?
The two types of SPC charts used.
What are X-Bar Chart & R Chart?
What is geographic segmentation?
This way of segmenting (by region, city size, density, or climate) is the most used but the least useful.
Beginning inventory is $11,500, COGS is $59,150, and ending inventory is $14,350. This is the amount of inventory purchased.
What is $62,000? (14,350 + 59,150 − 11,500)
This award-winning teacher is a huge Batman fan and loves referencing his previous 11-year career in consumer packaged goods brands.
Who is Mike Bond?
In “extreme comparisons,” impostors do this to their own self-view while aggrandizing the prototype.
What is minimizing?
Yearly demand is 1,000 units, each order costs $10 to place, and holding one unit for a year costs $2. Using EOQ = √(2DS ÷ H), you should order this many units at a time.
What is 100 units?
√(2 × 1,000 × 10 ÷ 2) = √10,000 = 100. EOQ is the order size where yearly ordering costs equal yearly holding costs. That’s the point where their combined total is as low as it can go.
This way of segmenting, based on usage situations and benefits, is the most useful.
What is behavioral segmentation?
This ratio is calculated as cost of goods sold divided by average inventory, and it shows how many times a company sells through its inventory in a year.
What is inventory turnover?
Professor Thornock spoke with these two MBA first-years at this year's Talkapalooza.
James Cannon & Megan Chung
In the Self-Efficacy → Intentions → Behavior → Results cycle, impostor syndrome breaks the link between these two steps.
What are Results and Self-Efficacy?
A diner has 44 seats. If customers sit down first, each one holds a seat for 29 minutes (10 minutes waiting for food plus 19 minutes eating). If they order first and sit only when their food is ready, they hold a seat for just 19 minutes. How many customers per hour can each policy seat?
In segmentation, people’s occasions funnel down into need states, which are also known as this.
What is a “Job to be Done”?
You have 300 units at $17.50 and buy 1,500 units at $18.00, then sell 1,000 units. This is the cost of goods sold under FIFO.
What is $17,850? (300 × $17.50 + 700 × $18.00)
Professor Bednar is not an imposter on the slopes and has had the pleasure of making out in this home feature in this childhood movie.
What is the Sandlot?
This type of negotiation issue involves multiple issues and allows a win/win outcome. It’s the opposite of distributive.
What is an integrative issue?
M/M/1 calculation. The kitchen can serve μ = 90 customers/hour (one every 40 seconds), and λ = 72 customers/hour arrive. Find the utilization, the average number of people in line, and the average wait in line.
In the Source of Volume matrix, a marketing objective of Retention combined with Stimulating Primary Demand leads to this goal.
What is increasing loyal user consumption?
Deere’s COGS is $28,159 and its inventory is $7,406 in 2025 and $7,093 in 2024. This is its days sales in inventory, to the nearest day.
What is about 94 days? (Average inventory = $7,249.5, turnover ≈ 3.88, 365 ÷ 3.88 ≈ 94)
This professor recently enjoyed the life of a single parent made possible with his LLC and solar system.
Who is Ben Iverson?