Organizational Structure
Organizational Design
Human Resource Management
Training & Development
Change Management
100

Organizational __________ is the formal arrangement of jobs within an organization.

structure

100

Departmentalization based on ________, groups jobs on the basis of territory or physical location.

geography

100

The process by which managers ensure that they have the right number and kinds of capable people in the right places and at the right times is known as Human Resource ________.

Planning

100

________ is the process of introducing a new employee to his or her job and the organization.

Orientation 

100

The two metaphors commonly used to describe the two views of the change process are _________ Waters and White-Water Rapids?

Calm

200

The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________ of command.

chain

200

The process of grouping jobs together is known as ________.

Departmentalization 

200

A(n) job ________ states the minimum qualifications that a person must possess to successfully perform a given job.

specification 

200

The two types of orientations are work unit and ________.

organization

200

In the ________ _________ metaphor, change is normal and expected and managing it is a continual process.

White-Water Rapids

300

________ refers to the rights inherent in a managerial position to tell people what to do and to expect them to do it.

Authority

300

________ is the degree to which decision making takes place at upper levels of the organization.

Centralization 

300

__________ is locating, identifying, and attracting capable applicants?

Recruitment

300

Virtual Reality is a ________-based training method.

technology 

300

Lewin's three-step process is consistent with the ________ _________ theory of organizational change.

Calm Waters

400

According to the traditional view, managers could not and should not directly supervise more than ________ or ________ subordinates.

five or six

400

A(n) ________ organization is highly adaptive, loose, and flexible.

organic 

400

If human resource planning shows a surplus of employees, management can reduce the organization's workforce through ________.

decruitment 

400

A ________-based pay system rewards employees for the job competencies they demonstrate.

skill

400

In organizations, people who act as catalysts and assume responsibility for managing the change process are called change ________.

agents

500

The ________ of control determines the number of levels and managers in an organization.

span

500

________ is a work arrangement where employees work from home and are linked to work through a computer.

Telecommuting 

500

A realistic job ________ includes both positive and negative aspects about the job and the company.

preview 

500

Idea __________ actively and enthusiastically support new ideas, build support, overcome resistance, and ensure that innovations are implemented

champions 

500

The appropriate order for the three-step change process is ________, Changing, and Refreezing?

Unfreezing

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