1
When a patient’s account has multiple pending orders for the same exam, which should take priority for scheduling?
EMR order.
When does a patient receive a Good Faith estimate?
When they are self-pay.
What site group is ADV – Aberdeen in?
Bel Air.
What is significant about a DVT diagnosis?
Must automatically treat as STAT (except for DIN)
What is a fixed amount you pay for a covered healthcare service?
Co-pay.
In what section of Knowledge Management/Hub would we find Modalities at a Site ?
SITE SEARCH.
How should you instruct a patient if they call having difficulty with logging into the Patient Portal?
Have the click the "get Help" button on the login screen.
How should you proceed if a patient calls requesting an addendum (change to their report)?
Advise the patient to contact their referring physician.
If a patient can’t afford to pay 100% at the time of service, how should you proceed?
Inform the patient about Care Credit.
Greenbelt Imaging Center is located in the Washington, D.C. metro area and provides diagnostic imaging services to patients there. What site group is it part of?
Greenbelt/Bowie.
What part of the spine is the cervical spine?
NECK.
What does ATC stand for?
Amount to collect.
What does the medical term dysphagia mean?
Difficulty swallowing.
What is a deductible?
the amount of money you need to pay for covered healthcare services before your insurance starts to cover the bill.
Where do you document ATC?
You don't, RIS automatically documents.
What procedure code should you use to schedule a patient at LHR for US Inguinal Hernia?
76882MSKGB.
In what section of Knowledge Management/Hub would we find Procedure codes ?
Modality search.
What is the medical term for the middle of the back on the spine?
Thoracic Spine.
How can you assist an ARS patient who speaks Spanish?
Cold transfer to MA Spanish Line.
Where is the Pituitary Gland located? This is also known as the “master gland” that produces many hormones that travel throughout the body.
base of the brain.
How many sites are located in the site group Brooklyn East?
6
If a patient who is still working has Medicare coverage AND is covered under a supplemental plan, in RIS Medicare should be listed as?
Secondary.
What does the medical term hematuria mean?
Blood in the urine.
Where are the Carotid Arteries located? These supply blood to the brain, neck, and face.
Both sides of your neck.
How many slices does the CT machine at Bay Ridge have?
64