Random 1
What does PCP stand for?
Primary Care Provider
What does OTC stand for?
Over-the-Counter
What does RTS stand for?
Refill Too Soon
How much is the fee for expedited shipping?
$9.99
What does LIS stand for?
Low-Income Subsidy
What does PDP stand for?
Prescription Drug Plan
What does MAPD stand for?
Medicare Advantage Prescription Drug Plan
What does OMS stand for?
Order Management System
True or False: All medications have a $0 copay in CWP.
False
True or False: Medicare Part D provides prescription drug coverage.
True
What does CRM stand for?
Customer Relationship Management
What does WISMO stand for?
Where Is My Order?
What does DEA stand for?
Drug Enforcement Administration
What does HMO stand for?
Health Maintenance Organization
What does DME stand for?
Durable Medical Equipment
What does EOB stand for?
Explanation of Benefits
Which tool is commonly used to document member interactions?
CRM
What is an additional supply of a prescribed medication that can be dispensed without obtaining a new prescription?
Refill
Which healthcare company offers Medicare Advantage, Prescription Drug Plans, and other healthcare benefits?
Humana
What is the amount a member must pay before the plan begins paying for covered services?
Deductible
What is the complete turnaround time (TAT) for refill prescriptions?
3–5 business days from the day after the order is placed
What is a drug regulated by law due to its potential for abuse or dependence and requiring special prescribing and dispensing rules?
Controlled Medication
What does Medicare Part D cover?
Prescription Drug Coverage
What is an order from a healthcare provider authorizing medication for a patient?
Prescription (Rx)
What is the complete turnaround time (TAT) for OTC orders?
5–7 business days from the day after the order is placed