Guidelines
What are Grand Minimums
Offseason
Friday 110
Saturday 120
Sunday 100
Peak
Friday 130
Saturday 140
Sunday 120
What is the average number of Corporate events we hold a year
118
How many hotel rooms do we have onsite
39
Name 3 Buying Signals
-asking deposit options
-dates and how they move
- body language
- Excitement
- Crunching numbers
What’s the new minimum deposit range
$3,000 Irvine
$5,000 Grand
What are Irvine minimums
Offseason
Friday 50
Saturday 60
Sunday 40
Peak
Friday 60
Saturday 70
Sunday 50
28
20 & 10
Name 3 important things a salesperson should do during an appointment
- Listen
- Honesty about the product
- Build Rapport - sell themselves
What Sizes are the Harvest Tables
8 ft x 36 inches
What is the Thursday Room Rentals
Complimentary
or
Small rentals can add something
What are the two menus in Riverview
Cocktail/Dinner Menu
The Roast
Name the 10 Suites in the Main Hotel
Juliet Suites
Terrace Suites
Loft Suites
Solarium Suites
James Ross
Founders Suite
How do you know who to sell to in a room
- Listen to question's people are asking
- Who are questions being directed at in the room
- You'll feel a presence
How many Harvest tables does Grand have (non exclusive)
14
What packages can be used during the week
Classic & New Beginnings
Granola bars
Caramel corn
Chips and Nuts
3 Lane
5 River
- let them know you're here
- ask questions when asked
- listen to them and what they need
- do not pressure
270
What are Friday Room Rentals in Offseason for Grand and Irvine
Complimentary
208
No
Name 3 of the 8 buying habits of customers
Consumers make quick, routine purchases with little research, often choosing familiar brands or the lowest price. Decisions are driven by habit rather than deep evaluation
Shoppers research extensively, compare options, and seek reassurance before buying to reduce post-purchase doubt.
These buyers invest significant time and effort into evaluating products, often due to high involvement, cost, or personal importance. They weigh multiple factors and may consult others before deciding
Purchases are made on the spot, often triggered by emotions, promotions, or situational cues. There’s little planning or deliberation
Consumers value the experience of using or trying a product, sometimes prioritizing enjoyment, novelty, or sensory appeal over price or features
Decisions are influenced by peer opinions, trends, and social proof. Shoppers may choose products because others are using them or because they fit in with a group
Buyers focus on objective criteria such as price, quality, durability, and value for money. They make logical, needs-based decisions rather than emotional ones
Purchases are driven by feelings — joy, stress relief, status, or self-expression — rather than purely functional needs
Name 5 inclusions that are only available with Elora Mill packages (vs other Pearle Properties)
Table service
Full cocktail bar
Fresh bread
Charger plates
Tray serves late night