Infection Control
What is the #1 way to prevent infections?
Handwashing for 20 seconds
How should the bed be positioned if able to be moved?
In lowest position.
Do we notify and document new orders when they are received?
Absolutely.
Why are walking rounds important?
Accountability - Ensuring the resident is safe, interventions are in place, rooms/laundry are clean & opportunity to take care of a concern immediately.
Are ear buds, hoodies and croc acceptable parts of the uniform?
What organism in a UTI is from lack of proper peri care?
E. coli
What Unit/Shift is at the highest risk for falls?
Memory Care Unit on 2nd shift
When do Nurses complete incident reports?
Falls, new skin issues, burns, resident to resident & abuse allegations (DOHS will complete this one)
Who must complete walking rounds?
All QLS, all shifts.
What is an example of one of our Hospitality Promises?
1. We greet you warmly by name and smile.
2. We treat everyone with respect.
3. We anticipate your needs and act accordingly
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We make you feel important.
7. We embrace and value our differences.
8. We ask, "Is there anything else I can do for you?"
9. We remain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.
When talking with a resident, what can we do to prevent UTI's?
Encourage and offer them something to drink OR toileting frequently.
How can we be PROACTIVE with falls?
Following the plan of care, frequent rounding, keeping residents active, toileting & reporting change in contditions immediately.
Who is resposible for documenting ADLs?
QLS.
When should walking rounds be done?
At the beginning and at the end of the shift.
How long should nails be?
Sport length = 1/4" long. Risk for infection and skin tears when providing care.
If a resident is prone to UTIs, what are some interventions we can help with?
Frequent toileting, check & change, increase fluids, assisting with proper peri care, hand washing, catheter care & walking.
What are interventions with falls/skin issues important?
To identify the root cause of the incident and to prevent it from happening again. Encourage QLS input!
When do Nurses set up Alert Charting in Yardi?
New admissions, readmissions, post procedure, falls, new skin issue, antibiotic duration or sentinel events.
What if another QLS refuses to complete walking rounds?
Report to Charge Nurse immediately.
What should we do if a call light rings, but is not in your set when you're not busy?
Answer it and help the resident.
What type of precaution & kind of PPE would you wear if a resident had shingles?
Airborne. Mask, gloves and gown.
What is our GOAL for the % of falls per month?
Zero! But realistically, under 12%.
When & where should we document narcotics & prn medications when Nurses give them?
Immediately, not at the end of the med pass/shift. Document in the MAR and Narcotic Count Book.
DAILY
DOUBLE
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How many times did you do walking rounds least month?
What are you going to do to improve this?
DAILY
DOUBLE
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What is one way you, personally, can improve with customer service?