HR
MLH home for access to policies and procedures, self-service, benefits, careers, tuition
What is Wellspring?
A structured line of authority within the hospital
What is Chain of Command?
Phone number to call to initiate an emergency overhead announcement to get help as quick as possible
What is 711?
What time is 1747?
What is 5:47 pm?
What is the name for pain, potty, position, possessions, and parting?
What is the 5 P's?
Employee led groups focused on improving the employee and patient experience
What are Employee Resource Groups (ERGs)?
Type of communication where the receiver repeats the information to ensure it is understood
What is closed-loop communication?
Code that would be called if smoke is seen coming from a patient's room
What is Code Red?
What does the medical abbreviation I&O stand for?
What is Intake & Output
Initiative that requires all staff to answer a call bell, ensuring no call goes unanswered
What is the no pass zone?
Employee assistive service for counseling, legal services, work life, and healthcare advocacy
What is First Call?
What is red rules?
Safety tool used to provide feedback for improvement to a coworker regarding patient safety
What is peer coaching?
What is the most important process to prevent spread of jerms?
What is hand washing?
A patient-centered safety process where outgoing and incoming staff exchange information directly at the patient's bedside
Employee Service platform to submit questions regarding benefits, pay, work/life issues, career, and recruiting
What is HR4U?
It's 1000 and the charge nurse needs help. Who is her next chain of command?
Who is the Nurse Manager?
Proactive measure to get assistance from public safety regarding patients and visitors
What is Code Green Level 1?
Equipment used to protect staff from blood, body fluids, and infectious material or diseases
What is PPE?
The protection of personal patient health information from an unauthorized disclosure, such as discussing patient's information in an elevator
What is HIPAA?
Employee reward program to assist in employee and family members to achieve and maintain optimal health and well-being
What is You+?
Information received that you did not witness or cannot measure, referring to one's feelings, perceptions, or experiences
What is subjective information?
What is RL Datix?
This bundle includes bed or chair alarms, a yellow bracelet, "call don't fall" signage, non-slip socks
What is the falls bundle?
Everything a patient goes through and how they perceive it—from the moment they arrive and to after they leave, even outside of clinical staff
What is the patient experience?