History
What year did In N Out Open?
1948
How long is a fry light cooked?
2.5- 3 minutes
Why is it important that the host is properly groomed?
They are the first interaction the customer receives when entering the restaurant
What chemical is used to clean the windows?
Mainsite
Who is our current president?
Lynsi Snyder
Guy Snyder
How many tomatoes go on a protein burger?
Two full tomatoes. No holes.
When handing out a lap mat the pay window person should also...
What should be worn when cleaning anything with a blade?
Cut glove
How many napkins per fry?
1 per regular fry. None for animal fries.
In N Out is California's first what?
Drive Thru
What time is a hamburger pulled?
3 - 3.5 minutes
What is the proper greeting on every position?
"Hi, how are you?"
What should be signed every 15 minutes when working the host assistant position?
Lot Card
How many charms are allowed on a necklace?
None
In N Out got its name tag shape from where?
Disney Land
What quadrant do the buns get pulled for regular toast?
Third Quadrant
What are the four essential questions?
1. Would you like Onion?
2. Would you like a fry?
3. Would you like a drink?
4. Will you be enjoying that for here/in the car?
What should you remove before taking out the trash or checking the restrooms?
Apron
1. Never Argue
2. Never make excuses
3. Never make a big deal
4. Never put the customer on the defense
What do the crossed palm trees symbolize?
It symbolizes treasure in the movie, " It's a mad mad mad world. " In N Out is Harry's treasure.
How long are tomatoes good for? ( In N Out Standards)
What are the three E's of hosting?
1. Entering
2. Eating
3. Exiting
What PPM should sanitizer be at?
200
15-30 seonds