General Library
Faculty
Students
Public
Nope
100

7am-2am.

What are the library hours on Wednesday for students?

100

Absolutely, just make sure I know the course number and section.

Can you purchase a book for course reserves?

100

Probably! Let me see if it's available for purchase.

Can you buy this book?

100

Central Garage is the closest, but it is also the most expensive.

Where should I park to visit Fondren?

100

Please review the following instructions. If you are still having issues, contact E-Resources.

My NYT subscription isn't working, can you please fix it?

200

Head down the DMC and they'll help you out.

Can I check out a camera?

200

Yes! Let's discuss specific learning objectives or outcomes you want for your students to achieve after their visit.

Can my students come to the library to learn about resources for their upcoming assignment?

200
Probably not - but let's discuss your interest in this resource.

Can you buy XYZ-expensive-database/journal?

200

You can access our digital resources from a public computer on-site, but not from your own device or home.

Can I read this journal online?

200

Please contact ILL@rice.edu, and they'll be able to help.

Can you fix my ILL request, I got the wrong item?

300
Take it downstairs to the service desk!
How do I check out this book?
300

Possibly - can you tell me more about how you intend to use it, and if there are other faculty in your department or across campus who might find it helpful?

Can you purchase XYZ-really-expensive-database/dataset/journal?

300
I'm happy to show you some resources that may be helpful, and we can always meet to work on your research strategy for the next project further in advance.

Can you find resources about XYZ-complicated-topic? My paper is due tomorrow.

300

Fill out the LSC Retrieval Request form here, and you'll receive an email when the item is ready for you. 

How do I get this book at the Library Service Center?
300

Here is the XYZ-manual; please check with your instructor.

These are my citations; are they right?

400

4 books at a time with one renewal.

How many books can a FOF patron check out?

400

Yes! But please note that citation counts are fallible and there are many caveats to the data I will provide.

Can you provide a citation count for a faculty up for promotion?

400

Sure! I'll be glad to help you think through your strategy. We can also get feedback from your professor and iterate from there.

I want to study/research/write about XYZ-topic-you-know-about, could we meet to discuss my strategy?
400

We have a moratorium on accepting new, large gifts; however, if you have an inventory, I'm happy to review it and select titles that we do not currently have in our collection.

My grandmother loved Rice University and she recently passed away, can I gift her 3000 books to the Library?
400

I'm happy to support you in your research and help you find the resources you need.

Research XYZ and tell me what you find.

500

Yes! Though access will be different from when you were a student. Check out the Rice Alumni Digital Library through the Rice Portal.

Can alumni access databases at home?

500

Sure, I'll be glad to try. Let's set up a time to meet and you can tell me what you've tried so far and what you're hoping to find.

I am working on a research project, can you help me find sources about XYZ-really-niche-topic?

500

(to UG student): nope, you'll need to use it in the library.

(to G student/faculty): why is checking the book out necessary, and how long do you need it?

This book is restricted, can I check it out anyway?
500

I'm not qualified to provide appraisals, but here's a list of local appraisers, and I'm happy to point you toward some research material to learn more about Matisse and his work.

I think I bought a Matisse from a thrift store, can you take a look?
500

There should be contact information for the company on the machine.

The vending machine took my money.

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