1.0 HARDWARE
What type of printer uses an imaging drum?
LASER
A company has a printer that currently has network access. They would like the group of users to be able to access the printer. Which of the following connection types is the BEST to achieve access?
ETHERNET
A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are most likely causes of this problem? (Select two.)
INCOMPATIBLE OR UNTESTED VIDEO DRIVERS HAVE BEEN INSTALLED & INTEGRATED SYSTEM VIDEO CHIP IS FAILING AND/OR NEAR DEATH
You are troubleshooting a desktop computer. You have just removed every component, except for the bare essentials, but the computer still won't boot up. When you turn on the computer, all you receive from the system is a repetitive series of beeps. Which of the following is MOST likely the problem?
THE MEMORY
A customer is not able to connect to any Web sites. Which of the following commands should a technician run first to identify the issue?
IPCONFIG
What device performs network address translation (NAT)?
What networking device converts analog signals to digital ones?
MODEM
The image on a customer's laptop is very dim, with only the outline visible. What can cause this problem? (Select two.)
LCD & INVERTER
A technician troubleshoots a broken PC only to find that a strong burning odor is coming from inside the case. Which of the following parts most likely experienced a level of electrical burn?
PSU - POWER SUPPLY UNIT
A new company is upgrading a media workstation. The computer will be predominantly used for graphic intensive presentations, slideshows, and video gaming tournaments on a large presentation screen. Which of the following BEST satisfies the needs of the company?
High-end video, high-end audio, multicore processor
Which of the following devices would you plug multiple DVI and USB cords into while setting it up?
KVM
A company is updating their office routers that handle all incoming and outgoing networking traffic. They would like the PCs to immediately connect to the internet and network resources, without any additional configuration. Which protocol should the technician use to meet the requirements?
DHCP
A user is reporting that her laptop cannot connect to the wireless network from her office, even though she was able to connect yesterday. Which of the following would be the most likely reason?
RADIO SWITCH ON LAPTOP IS DISABLED
A technician is called in to troubleshoot a four-disk RAID 10 array on a high-end Windows 7 Enterprise workstation. One drive has failed. Which of the following should the technician do to fix the problem?
REPLACE THE FAILED DRIVE AND MAKE SURE THE RAID REBUILDS SUCCESSFULLY
Police commissioner Gordan has noticed a rash of laptop thefts throughout Gotham city. What can he recommend to Gotham's citizens as the most effective way to prevent laptop theft?
A cable lock
What is the most important measurement of a projector's performance if it's primarily going to be used in a conference room with a lot of natural light?
LUMENS
Correct Answer:Power over Ethernet (or PoE) enables networking devices to get their power through an Ethernet cable rather than a power cord.Incorrect Answers:A VPN, or virtual private network, is used to enable remote connections to a local network.QoS, or quality of service, is a method for maintaining stable network performance by prioritizing some network packets over others.WEP is an encryption standard for wireless networks.
HOUSEHOLD TELEPHONE LINES
Today's portable computers invariably use which of the following battery technologies?
LITIUM ION (LI-ION)
You are troubleshooting a computer that reboots at strange times. Even when you try and access the CMOS setup, the computer will reboot. What should you check FIRST?
CHECK BLOWN CAPACITORS
Bilal is on his wireless network and his laptop receives the IP address 169.254.155.2, but cannot connect to the Internet. Which of the following should Bilal check on the wireless router?
DHCP
Which of the following display connections has 15-pins?
VGA
A customer wants to use VoIP phones without having to plug them into an electrical outlet. Which of the following switch features would a technician recommend?
You want to equip yourself with FRUs for a laptop. What would you take with you? (Choose two.)
HARD DRIVE & RAM
You are troubleshooting a desktop computer. You have just removed every component, except for the bare essentials, but the computer still won't boot up. When you turn on the computer, all you receive from the system is a repetitive series of beeps. Which of the following is MOST likely the problem?
THE MEMORY
A user has installed a new wireless router and is unable to connect their game console to the manufacturer's network service. Which of the following should the technician look for first?
Ensure the correct ports are open