Organisational structures
What is the difference between Hierarchical and Flat business structure?
Hierarchical structures provide a clear chain of command (more than 2 levels), flat structures encourage collaboration and empowerment (2 levels or less of command structure).
List a type of job role a business can offer?
Director, Senior Manager, Supervisor/team leader, operational staff, support staff.
What is a performance review?
These are formal meetings between an employee and a manager to discuss the employee’s performance in their job role
What is the definition for motivation?
Motivation refers how driven and happy an employee is in their role.
What does Mr Heffernan think is better, England or Australia?
Australia, duh?
What is the difference between centralised and decentralised business structures?
A centralized management structure concentrates power at a single location or with an individual or small group of individuals. Decentralized management distributes authority more broadly to informed employees and multiple levels of management.
What is the document does a potential employee need to supply to a business?
CV
What is benefit of a business receiving regular training and development?
More likely to perform well.
Feel satisfied in the workplace
What is a benefit of an employee being motivated?
Increased engagements
Higher productivity
Creativity and innovation
Better morale
Lower turnover
What does Mr Heffernan think of Year 11?
He thinks the world of them.
List 3 barriers to effective communication in the workplace.
What THREE documents do a business need to create when trying to recruit employees?
Person specification
Job description
Application form
What TWO reasons do businesses train and develop staff?
What three main reasons is motivation good for employees?
Attracting employees
Retraining Employees
Productivity
If Mr Heffernan were to go surfing one place in the world, where would he go?
Morocco
List an impact excessive and insufficient communication on workers.
Insufficient communication - employees may not fully understand what is required of them or what is happening across the business as a whole.
Excessive Communication - cause employees to become confused or feel stressed or overloaded.
What is an advantage and disadvantage of recruiting someone internally (from inside the business)?
ADV: Quick, already known to the business, ma have previous experience in role, cheap to recruit and advertise.
Disadv: Usually a small pool of applicants, applicants may not be experienced, lack of fresh ideas.
What are the 4 types of training and development a business can offer?
Formal
Informal
Self-learning
Ongoing training
List 4 methods of financial motivation.
Remuneration
Bonuses
Commission
Promotions
Fringe Benefits
What do you think Mr Heffernan will miss most about Year 11?
Deep chats or the dumb jokes.
List the 6 ways of working.
Part-time
Full-time
Flexible Hours
Permanent
Temporary
Freelance
What is an advantage and disadvantage of external recruitment (from outside the business)?
Adv: May bring new ideas, enthusiasm and skills, more applicants.
Disadv: time to settle in, expensive to recruit, not known to the business, takes longer than recruiting internally.
When will retraining in a business be necessary?
To use new technology.
List all three methods of non-financial motivation.
Job rotation
Job Enrichment
Autonomy
What is one regret that Mr Heffernan has about Year 11?
That he didn't start sooner.