Communication and Transparency
Establishing Credibility
Creating a Safe Environment
Maintaining Trust
200

This type of listening involves paying attention to the speaker's emotions and nonverbal cues.

active listening

200

This aspect of credibility involves demonstrating your expertise and knowledge in a particular field

demonstrating expertise

200

This technique involves respecting others' boundaries and personal space.

What is respecting boundaries?

200

This principle involves being consistent and predictable in your actions and behaviors.

What is consistency?

300

This communication technique involves repeating back what the speaker said to ensure understanding

reflective listening

300

This aspect of credibility involves being reliable and consistent in your actions and commitments.

What is reliability?

300

This principle involves showing vulnerability and being open with others.

What is vulnerability?

300

This technique involves keeping your promises and following through on commitments.

What is keeping promises?

400

This principle of effective communication involves being honest and straightforward in your interactions with others.

honesty

400

This aspect of credibility involves taking responsibility for your mistakes and shortcomings.

What is accountability?

400

This aspect of creating a safe environment involves providing support and encouragement to others.

What is support?

400

This aspect of maintaining trust involves being open to feedback and criticism, and using it to improve your relationships with others.

What is openness to feedback?

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