Spektrix Sales/Seating
Subscription Policies
Customer Service
Genres
Miscellaneous
100

You confirm this information with a Patron when you select the postal delivery service.

What is the Patron's preferred address/address?

100

This is the new day event credit will expire on.

When is April 20?

100
After learning this, you should address a Patron by their what.

What is the patron's name?

100

Julian Lage Quartet, Herlin Riley Quartet, and Isaiah J. Thompson are in this Genre.

What is Jazz?

100

These are four ways Patrons will receive their tickets.

What is postal mailing, will call, print-at-home, and mobile tickets?

200

You must select this before starting an order.

What is a channel? (Phone, Counter, Counter Quick)

200

A subscriber can return a ticket for event credit up until this time period.

When is 5 PM the business day before the performance?

200

This is what F.A.C.E. stands for.

What is Facilitating Amazing Customer Experiences?

200

Orpheus Chamber, SF symphony, and Jordi Savall are a part of this genre.

What is Orchestra?

200

These discounts are all the available for the 26-27 season subscription.

What are CYO3 (10%), CYO5 (15%), UC Davis FAC/STF (25%), UC Davis Student (50%), and Child(50%)?

300

You will select which item when a patron wants to make a donation to the Mondavi Center. 

What is "Mondavi Center Membership"?

300

Prices are subject to change due to this feature.

What is dynamic pricing?

300

At the end of an interaction with a Patron, you should do this before sending them off.

What is asking if there is anything else you could help them with?

300

Ghost Busters, Cirque Mechanics, and Yamato have this in common.

What is the Family Friendly genre?

300

This is sent out 2 days before every performance to Patrons with a phone number or email attached to their account.

What are Crowd Engage Mobile Tickets?
400

As a student ticket agent, you use this lock code to hold a seat.

What is a Y Lock, Student Temporary Breakable?

400
This is the time period in which the Ticket Office will send out Subscription Orders via postal mail.

What season is summer?

400

This is a sales technique that encourages a customer to upgrade a product, or add on extra features to make a more profitable sale. 

What is upselling?

400

These three dance companies are coming to the Mondavi Center for the 26-27 season.

Who are Akram Kham Company, Dance Theater of Harlem, and Music from the Sole?

400

A patron must donate this amount to be recognized in the program.

How much is $125?

500
ORCH R1 Right and Left is designated for this seating accomodation.

What is wheelchair seating?

500

These two presenters can not be included in a subscription.

What are outside rentals and music department?

500

You must ask a patron this before selecting seats.

What is "Do you have any seating accommodations?"

500

National Geographic: Death of the Dinosaurs and Tommy Orange are in what genre.

What is speakers?

500

These are the three Mondavi Center Membership Tiers.

What is Community Circle, Inner Circle, and Leadership Circle?

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