Interview 101
Workplace Etiquette
What are soft skills
Workplace Scenarios
First Impressions
100

What are some common filler words that candidates use during an interview?

Arrive on time or a few minutes early

100

When is it appropriate to use your phone during work hours?

Emergency and/or during breaks

100

The ability to convey information clearly and effectively

Communication skills 

100

A colleague who is not your supervisor tells you to complete a task. What is the best way to handle this situation?

Politely clarify their authority and confirm the task with your actual supervisor

100

The way someone dresses, grooms themselves, and presents their physical appearance.

Appearance 
200

What’s the appropriate action to take if you’re running late for an interview

immediately contact the interviewer, apologize for the delay, explain the situation,.

200

What is a professional way to handle a disagreement with a coworker?

Discuss the issue calmly and privately

200

The ability to effectively plan, prioritize, and organize tasks

Time Management Skills

200

What should you do if your shift is from 9 AM to 2 PM, but the person you're working under for the day says you can leave at 11 AM after finishing your tasks.

Confirm with your supervisor whether it's acceptable to leave early, or ask for additional tasks to fill the rest of your scheduled shift.

200

Non-verbal cues such as posture, gestures, eye contact, and facial expressions

Body Language

300

What is generally considered appropriate attire for a job interview

Business casual or formal attire,

300

What is the appropriate timeframe for calling out of work?

No less than 2 hours prior to scheduled shift
300

A collaborative effort of a group of individuals working together to achieve a common goal

Teamwork 

300

 This term refers to the conduct, aims, or qualities that characterize a professional person, including respect, integrity, and accountability in the workplace. 

Professionalism 

300

The tone of voice, clarity of speech, and choice of words used during the initial interaction.

Communication Style

400

ummm what are filler words that candidates use during an interview?

ummmm & like

400

What are the potential consequences of arriving to work under the influence of drugs or alcohol?

Termination or write-up

400

The process of identifying a challenge or issue,

Problem Solving 

400

To have a boss standing over your shoulder

Micromanaging  

400

Specific behaviors or habits that can influence how a person is perceived

Mannerism 

500

What materials should you bring to an interview to ensure you are prepared?

Resume & references

500

Why is it important to use professional language and avoid slang or offensive terms in the workplace 

To maintain a respectful and professional environment 
500

The ability to guide, influence, and inspire individuals or groups toward achieving a common goal

Leadership 

500

What if you're having a heated discussion with a coworker and your coworker swings on you,  what are the appropriate next steps?

De-escalate the situation and contact your supervisor immediately.  OR SPIN THE BLOCK!!!!

500

Traditional greeting that involves clasping hands with another person.

Firm handshake

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