Body Language
Leaning forward and nodding while someone talks usually shows this.
Interest or engagement
What helps someone feel heard during a discussion?
Active listening, validating feelings, asking follow‑ups, calm tone, not interrupting
What makes a conversation feel uncomfortable?
Interrupting, long silence, looking at a phone, talking too fast, avoiding eye contact
What is a common barrier to good communication?
Distractions, assumptions, stress, poor listening, unclear wording
What is something people do when they feel socially awkward?
Nervous laughter, fidgeting, talking too much, avoiding eye contact
When words and body language do not match, people usually trust this more.
Body language
What is something people do that shows they’re paying attention?
Make eye contact, nod, ask questions, put phone away, repeat back what they heard
Speaking too fast or using too much detail often causes this.
Confusion
Listening to the other person helps reduce this during conflict.
Tension
Someone stepping back may be signaling a need for this.
Personal space
Crossed arms and avoiding eye contact often communicate this feeling.
Defensiveness or discomfort
Listening only to respond instead of understand leads to this problem.
Misunderstanding
Tone of voice changes how a message is this by others.
Received or understood
What is a healthy way to calm down during a disagreement?
Deep breathing, taking a break, grounding, counting to ten, using “I feel” statements
Noticing boredom or discomfort during conversation shows this awareness.
Social awareness
Matching another person’s posture during a conversation helps build this.
Rapport or connection
Paying attention to emotions as well as words is called this type of listening.
Empathetic listening
Clearly stating your needs while respecting others is called this style.
Assertive communication
Taking a pause when emotions are high helps prevent this.
Escalation
Changing your behavior based on others’ reactions shows this skill.
Social intelligence
Noticing discomfort in others and adjusting your posture shows this skill.
Social awareness or emotional intelligence
Staying calm and open when you disagree requires this ability.
Emotional regulation or self‑control
Asking “Does that make sense?” helps ensure this result.
Understanding or clarity
Managing emotions and staying respectful during conflict shows this skill.
Emotional intelligence
Missing social cues often leads to this problem.
Misunderstanding or conflict