_______ with your ears, eyes and heart to understand the other person’s feelings. Try to put yourself in his or her place.
Listen
A __________ response involves little or no verbal activity, but you show attentiveness by nodding and making facial expressions in response to your children’s statements.
Non-verbal listening
What does a trash can represent?
Feeling response
You can help your children by using as many _________ as possible when you are actively listening to them.
Feelings words
Repeat back the main ideas in your own words to show ________.
Understanding
Through _________ you can convey to them that you are interested in what they have to say and are willing to take the time to listen.
Body Language
What does a mirror represent
Content response
Ecstatic… Delighted… Thrilled… Joyous … Pleased … Contented … Satisfied
Happy
_________ by expressing empathy, even if you disagree.
Validate
A _________ listening response focuses on the emotions you think your children might be experiencing
feeling
What does a movie ticket represent?
Non-verbal active listening
Panicked… Alarmed… Anxious… Distressed… Worried … Troubled … Concerned
Concern
LUV stands for what?
Listen, Understand, Validate
A _______________ listening response takes a much broader or deeper view of the situation your children are facing, offers other possible reactions and identifies potential needs, values, expectations, wishes, and underlying issues
Clarifying
What does a globe represent?
Universal truth response
Outraged … Furious… Bitter … Mad … Frustrated … Aggravated … Agitated … Annoyed
Anger
Providing verbal and non-verbal messages that affirm the child as a person, affirm the child’s feelings are valid, and affirm that the caregiver is listening, is concerned, and can handle it.
Validating
_________ is offering a broad commentary about the situation that reflects their needs, feelings, or experience.
Universal truth response
Why is a mirror used for content reponse?
Because you are reflecting back what your children have said to you
You can help your children by using as many feeling words as possible when you are _____ listening to them.
actively