In-n-out
History
Fries
Drive Experience
Grill (quality)
Produce
General
100

Who is In-n-Out President?

Who is Lynsi Snyder?

100

How many times do we salt regular fries 

What is 2x

100

What is the 4 essential questions ?

Would you like onion

Would you like a fry?

Would you like a drink?

Would you like to eat this in the car?

100

4 Essentials 

What is 

Turning on time 

Pulling on time 

Proper bun toast 

Proper salting 

100

How long does tomatoes last?

What is 2 hours

100

What is our proper greeting?

What is hi how are you?
200

Who founded In-n-Out burger?

Who is Harry and Ester Snyder?

200

What is the skin to potato ration?

What is 80/20?

200

Bills larger than $20 should not be accepted after what time?

When is 10pm?

200

In what quadrant should the buns be in before throwing meat on the grill

What is quadrant 3?

200

How long does lemons last?

What is 4 hours?

200

What solution is our towels in and what is it for?

What is red is disinfectant for the dining room and green sanitizer for the stand food contact surfaces

300

What day did In-n-Out open?

When is October 22nd 1948?

300

How long does fries spin in the spinner?

What is 20 secs?

300

If everything is ready what goes out the window first?

Hot food

300

What time do we hand over buns?

2mins 30 secs- 2mins 40 secs

300

What is 3 categories to sort tomatoes?

What is Green (1-2 days), Pink (1/2-1 day), Red (ready to go)

300

How soon after a customer leaves should their table be cleaned off?

When is 30 secs?

400

How many burgers did Harry sell on his first day open?

What is 22 burgers?

400

Proper portion size (1 answer)

Double boat 

Can’t see words underneath 


400

True or false we are allowed to take tips?

Ture

400
How big should your cheese fold be on the grill?

What is 1/5th?

400

What is proper lettuce temp?

What is under 41 degrees?

400

When do you wear a cut glove?

Doing potatoes, tomatoes, lemons, onions and  2 when cleaning slicers (Lemons, onions and tomato slicers)

500

What was in-n-outs first fry spinner we used to get the water out of our fries?

What is washing machine?

500

How long are potatoes good for?

What is 4 hours?

500

How do we stage the dishes

What is red trays on cart, stainless in the sink, and plastics stacked neatly

500

Where should extra salt go on a burger?

Where is on the tomatoe?

500

After you slice lemons what is the next step?

What is clean the lemon slicer immediately?

500

How many oz does a medium cup hold?

What is 20 oz?

600

In-n-out once sold something that we no longer sell

What is cigeretts?

600

How long does a fry light, regular fry, and fry well cook?

What is 2mins & 30 secs, 5min avg, and 8-10mins

600

What are 3 things an associate must wear when they are working handheld?

What is a headset?

What is a safety reflector harness/vest?

What is the handheld strap?

600

Where does chop onion go on a burger?

where is on top of the patty/cheese?

600

What is the SOP of lettuce (proper way to do it?)?

What is clean the sink with ajax, add ice, print labels, rinse lettuce head (no gloves), core lettuce, submerge in water.
600

What is our golden rule?

What is the customer is always right. If by chance the customer makes a mistake, refer back to part one?

700

In-n-Out was the first 

What is have a two way speaker?

700

4 ways to ruin oil

What is 

water 

excessive heat 

chips/pcs 

salt

700

What temperature range is it okay to be outside?

What is 46 degrees to 94 degrees

700

What is the slogan that we have created to describe our bun toast?

Firm, crisp, & crunchy 

700

What is the onion process?

What is Peeling onions, Washing onions, Wash hands/change gloves, Core, Slice

700

What are the 4 Nevers?

What is never make excuses?

What is never argue?

What is never make a big deal?

What is never put the customer on defense?

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