General
Processes
Processes
This is where you shop for office supplies
What is PeopleSoft eProcurement & Marketplace?
The system we use to reserve rooms, flex office space, mother's room or workspace.
What is BookIT?
For advisory book maintenance needs,
please send requests through this app
What is Client Reassignment PowerApp?
When can you accept a brokerage check from a client
What is never?
When selecting this service for check and forms to imaging
What is priority overnight
Advisors can update their meeting types, availability or provide access to override when scheduling here
What is Client Meeting Preferences in UD?
Clients that are linked together are
What is householding?
Send all written complaints to this mailbox
What is DL_Written Complaints?
This is to be used by AAs to purchase items for the office & TWS set-ups or offsite events where vendors will not invoice TIAA
What is P-Card (Purchasing Card)?
How many ways can you access BookIt
What is Three Ways:
BookIt- Outlet Plug in, BookIt Web Browser, TIAA Tophat?
Use the this tile under the WMA's ‘My
Desktop’ to ensure there are no past meetings that need to be updated from ‘Scheduled’ to ‘Done’ status.
What is recent activities?
Gifts, travel or entertainment that is received by an associate from outside parties must be recorded here.
What is StarCompliance System (formerly PTA)?
This is where documents & articles are located on Products, Services, Processes, IT, Regulatory & Non Regulated Information
What is Knowledge Exchange?
This is the number of days in advance that you can book out a workstation
What is a 90 day period?
Who do you submit a pin merger request to
What is Client Data Maintenance Services (CDMS)?
The document you should refer to for questions on processing checks and securities is
What is The Checks and Securities Job Aid or DDR?
This is where client faxes can be located.
What is United Workflow?
True or False, you can remotely "check in" to your meeting room or flex office
False, you need to be physically present in the room to check in
Before PM meetings I pull book data from
What is My BOB or CART?
This houses the tools, forms and
important links most commonly used by supervisory principals and/or registered representatives/associated persons.
What is Supervision Central?