Review Matching Attributes (RMA)
Verification of Income (VOI)
One Call Decision (OCD)
VOIx
BONUS
100

To clear the "Review Matching Attribute (RMA)" task, what is the best procedure?

What is: Follow the Confluence page step by step.

100
True or False: Only Verifications should work on income. 

What is: False.

100

True or False: We always should rework income before marking OCD

What is: True

100

What is it called when we are required to use VOIx for ALL income?

What is: New Years Logic

100

What are Upgrades Core Values?

What is: Help, Improve, Move Fast, and Own It

200

True of False: If an applicant has the VPN task present and it has been verified, we can clear the "Review Matching Attribute (RMA)" task.

False.

50 Bonus Pts: What would be the specific next step? 

200

True or False: If an applicant submitted that they are Self Employed but they are actually Salaried, we would decline the application and get correct income.

What is: False. No matter the income they receive, we can waive the requested documents and request the correct documents needed with notation. 

200

For Rewards Checking accounts when can we OCD a Fraud Review High or Very High?

What is: What is never.

200

When is "VOIx" REQUIRED for ALL income?

What is: In the beginning of the year.

50 Pts Bonus: What is the specific timeframe we use New Years Logic?

200

How many methods do we have to clear the HRFA task?

What is: 5

300

If an applicant is needing to provide a Bank Statement for review but does not have one to provide, what are the results?

What is: have applicant connect bank with Bank Authentication Vendor or transfer to Verifications for a BVCDD.

300

If an "Online Generated" paystub is uploaded and it doesn't fall into the "Family Owned" procedure, what are the next steps?

What is: Ask if the paystub was provided by their employer.

Bonus 50pts If it was provided by their employer, what are the next steps?

300

When can we submit an OCD for an "Approved" application?

What is: During an OB and if the mini tasks were worked and completed.

300

When completing VOIx, and we are filling out information from paystub, what step do we ALWAYS take?

What is: 0 out the Gross (CGA)
300

What is the first thing we look for when identifying a credible phone number?

What is: The Consumer Statement task

400

If an application is apart of a bundle and has the "Review Matching Attribute (RMA)" task present, what are the next steps?

What is: Transfer to Verifications to have a Supervisor notate the account and reassign.

400

When do we use the "Sole Proprietorship" worksheet when filling out the income form?

What is: When they have a Schedule C.

400

Before marking OCD, what are 2 steps that we must make sure are done? (After all tasks are complete?)

What is: Review "Related Loans" to make sure none were previously "Declined" or "Back End Rejected"
"Check for recent funded loans" If Banks statement or Finicity is present, review for any recent large deposits.

100 pt bonus: If inquiries or Deposits are located what are the next steps.

400

When an application is submitted before the end of 2024, do we have to still complete VOIx?

What is: Yes, since application is still being worked on after the new year.

400

When an applicant cannot continue w Direct Pay and doesnt have a cash offer, what are the proper steps?

What is: Mark the application for OCD Decline.

500

If an application has 5+ accounts attached to the "Review Matching Attribute (RMA)" task, what are the next steps ?

What is: review each application attached and follow confluence page for each one.

100pt Bonus

If an address is located for 9/10 accounts attached to the task, what would be the next steps?

500

When do we use the "Farming" worksheet when completing income?

What is: When the document uploaded is a "Schedule F"

500

Do we OCD "Reworks"

What is "No"

500

What if the pay stub is generic?

  • Verify the pay stub deposit via one of the following:

    • Bank statement

    • BVC DD

    • Bank authentication vendor

500

What is the proper name of the procedure that is taken when an applicant applys.

What is: the "TransUnion Compliance Verification"?

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