Other Clinic Stuff
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WCC Scheduling
100

Core Concept tool for asking questions?

What is inquiry?

100

How many RD appts can we book per-day before we need to ask the RD to add more?

What is 8?

100

Are WCC urgent, same day appointment?

What is NO?

200

Process for arriving late to work and/or calling out?

What is call the call out line and text supervisor prior to your shift starting.

200

What is process before you message 1E triage chat?

What is I have called & teams'd the assigned RNCM?

200

How long is a Ped's BHC Appt?

What is 30 mins?

300

Who do we email for scheduling errors?

What is if in a different clinic both clinic supervisor, plus cc Renee & Terri?

300

What is a meets for phone shops?

What is 80%

300

Appt description for youth sports physicals

What is "8 yr WCC/Sports Physical"

400

When do we verify who is bringing in a child?

2 part answer

What is at the time of booking appt and when checking someone in?

400

What does "LC" mean on the WCC table?

What is lactation Consultant?

400

When do we schedule babies and kids with the IPST?

What is Newborn, 4m, 9m, 18m, 30m

500

Who is our Medical Director, Senior Provider, and Senior RNCM?

Who is Ryan McWilliams, Erin Carrick, and Laura Teigen

500

How to communicate BHC or RD tagged appointments

What is add to appt description and/or add scheduling comment

500

Scheduling priority for a newborns?

1. Assigned IPST

2. PCP

3. IPST in building

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