Multiple Encounters
Before entering DX Codes on a multiple encounter visit what is the first thing you need to check?
What is you are entering the DX codes under the correct encounter.
What Form should always be checked first if it is up to date in a Chart?
CIW or ODH 303B
What is one of the categorical requirements for WIC eligibility in Oklahoma?
What is being pregnant, postpartum, breastfeeding, an infant, or a child under the age of 5
What is PayPort?
Our Credit Card System to process electronic payments.
Who is our Commissioner of Health?
Keith Reed
When a client has Medicaid/SoonerCare what labs DO NOT get billed under PHL?
What 2 Forms are given to every client?
Voter Registration & Prapare Form
What documentation is typically required to verify income eligibility for WIC in Oklahoma?
What are pay stubs, tax returns, or proof of participation in other assistance programs such as SNAP or Medicaid.
True or False: There is an additional service charge for using credit card for payments in PayPort?
TRUE
What Health District are we in the State?
District 2
True or False? You enter the multiple encounters with FP Services first?
What is: TRUE
Where can you access the most updated forms?
What is Health Hub
What is the citizenship requirement to receive WIC services?
What is a potential participant is not required to be born in the US or be a US citizen to receive WIC services.
What is the first step before processing a transaction in PayPort?
What is making sure you are in the correct location as a cashier for that transaction.
What is our Vision statement as an agency?
Leading Oklahoma to prosperity through health.
True or False: PCA is required to do a Superbill when providing adult services during a WIC appointment?
False; Nurses are the only providers required to fill out a superbill in this scenario.
What should go on the front and back of each clinic form?
What is Clients Last name, first name, and DOB.
What are the options for a participant who has missed a midpoint, and the participant is calling to inquire about rescheduling?
What is checking participant’s benefits, issuing 1 month of benefits (if applicable) and reschedule in 30 days (if no appointment availability) and/or What is rescheduling participant’s appointment as best as possible to accommodate needs.
Credit Card Payments are added into your cash box?
No. Credit Card payments are NOT considered cash/checks.
What is our Mission Statement as an agency?
To protect and promote health, to prevent disease and injury and to cultivate conditions by which Oklahomans can thrive.
Who do you contact via email to delete a duplicated multiple encounter?
What is PhoicHelpDesk
What 2 forms should be updated annually?
What is CIW and Consent for Services?
What are the income eligibility guidelines for WIC participation in Oklahoma based on?
What are the federal poverty guidelines?
True or False: you can take a Credit Card as form of payment for a Plan Review?
TRUE
What are our Values as an agency?
Service, Collaboration, & Respect.