Cleaning
Memberships
Customer Service
Company & Policies
Safety
100

A chemical cleaning product used to clean on hourly walks, deep clean equipment, and sanitize most touch points.

What is glance?

100

$7.99 and $13.99 Biweekly

What are our membership options?

100

Thank you for calling Fit4Less, how can I help you?

What is the correct way to answer the phone?

100

When everyone is allowed to access the Black Card perks except for tanning.

What is a Free Workout Day?

100

The PPE that protects your eyes.

What are safety goggles?

200

Cleaning the amenities, high touch points, refilling bottles, and picking up equipment/garbage throughout the day

What is an hourly gym walk?

200

A fee charged every 3 months to ensure security.

What is Lock In My Rate?

200

Described as a maintenance and operational fee.

What is an annual fee

200

Scan membership, check for Black Card, enter tan into POS web, have member fill out tanning log, check for goggles, host initial, start tanning booth.

What are the correct steps to take when setting up a tan?

200

Critical response code to call in the event of a heart attack, unconsciousness, stroke, etc.

What is a code Blue?

300

It is the member-safe dilution for Oxivir.

What is 1:128?

300

Massage chairs, Hydro massage, tanning, Black card workout area, share with friends/family, access to all locations.

What is included in the Black Card Membership?

300

Call, email, or come in person, pay out the remaining biweekly payments.

How does a member cancel their membership?

300

Tanning, showers, Fit4Less Minor Membership

What cannot be accessed after 9:30 pm?

300

Critical response code for entryway malfunction including black card room.

What is code Tangerine?

400

Dusting trim, ovichoc down the drain, changing urinal cake, wiping partitions.

What is the Wednesday weekly clean?

400

A charge that occurs when a payment is missed.

What is a $25 reject fee?

400

Upgrade, cancellation, purchase new card, sign up, pay debt

What can be done at the Kiosk?

400

Mississauga April 2011

When and where did Fit4Less first open?

400

Critical response code for power outages, biohazard, flood or leak.

What is a code black?

500

A surface that gets scrubbed with Winter B Gone and a Scotch Brite Pad

What is the shower doors?

500

They have to be a 4Less member and pay the $25 fee to make this change at the front desk only.

What is a club transfer?

500

Downgrade, club transfer, minor membership

What cannot be done at the Kiosk?

500

112

How many Fit4Less locations are there?

500
Give member products, assist them in using the products, taking their information, possibly calling 911, and filling out an incident report

What is the First Aid Log?

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