K1
communication in which messages are transmitted to many through print or electric media.
mass communication
a relationship between two opposing concepts that constantly push and pull one another.
dialectic
the tendency to view our own culture as superior to other cultures.
Ethnocentrism
A system of beliefs and practices that produces a physical and mental standard that is projected as normal for a human being and labels deviations from it abnormal
Ableism
Identities that are derived from involvement in social groups with which we are interpersonally committed.
identities based on socially constructed categories that teach us a way of being and include expectations for social behavior.
Cultural identity
Theory that states we evaluate ourselves based on how we compare with others.
social comparison theory
interactions in which there are real or perceived incompatible goals, scarce, resources or opposing viewpoints.
interpersonal conflict
our tendency to pay attention to the message that benefit us in some way and filter others out.
selective attention
our tendency to rehearse what we are going to say next while a speaker is still talking.
response preparation
which is a system of social structures and practices that maintains the values, priorities and interests of men as a group
ideology of patriarchy
dualistic ways of thinking that highlight opposites reducing the ability to see gradations that exists in between concepts.
Dichotomies
techniques that can aid in information recall
mnemonic device
scripted and routine verbal interactions that are intended to established social bends and not actual meaning
Phatic communion
needs that help us maintain social bonds and interpersonal relationships.
Relational needs
are gestures that have specific agreed on meanings
emblems
the process of pairing outwardly visible positive listening behaviors with positive cognitive listening practices.
active listening
communication style in which much of the meaning generated within an interaction comes from nonverbal or contextual cues rather than the verbal communication
high context culture communication
communication style in which much of the meaning generated within an interaction comes from the verbal communication used rather than nonverbal or contectual cues.
low context communication
the attribution of human qualities or characteristics of other living things to nonhuman objects or abstract concepts.
personification
self centered and self absorbed listening in which listeners try to make the interaction about them
narcissistic listening
behaviors as if you're paying attention to a speaker when you're actually not
pseudo- listening
the ability to continually supplement and revise existing knowledge to create new categories rather than forcing new information into old categories.
cognitive flexibility
noise stemming from a physical illness, injury or bodily stress
physiological noise
noise stemming from our psychological states, including mood and level of arousal that can impede listening
psychological noise